Problem with AdminCP
 

Hello, there seems to be a problem with my system. When I click on the manage ads or add new ad section of the AdminCP it shows only a black page, then when I try to navigate to a different part of the AdminCP the blank page persists and I have to close the page and reload it to get it back to normal. I would very much appreciate any help on this matter. Below is are some directions that were given to me by vb support before my ticket expired, I did everything listed here, with no results. Thank you for your time.

"Thank you for contacting vBulletin Support. To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

If the problem continues after these steps, you will need to post in our community forums at https://www.vbulletin.com/forums/"