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-   -   Image resize failed due to your image library not having support for this image type. (https://vborg.vbsupport.ru/showthread.php?t=256513)

MAdotcom 01-04-2011 11:14 PM

Image resize failed due to your image library not having support for this image type.
 
I keep getting this error when I try to upload pictures to my forums picture album. Please help!

TIA

--------------- Added [DATE]1294192145[/DATE] at [TIME]1294192145[/TIME] ---------------

By the way, I have already set 'image processing library' to none. And I enabled 'safe mode upload'

MAdotcom 01-10-2011 02:52 AM

Anyone?

Lynne 01-10-2011 03:07 AM

If you have it set to None, then you have no image processing library and perhaps can't handle that type of image. What kind of image are you uploading? And why do you have safe mode enabled? And since you do, do you have a temp directory stated and is it chmod to 777 (although this doesn't seem to be the issue - it's your processing library that is the issue).

MAdotcom 01-10-2011 03:44 AM

I changed it back to GD. It appears that is what the server is using to process the images. (I am very new to all this) The weird thing is, I can only upload gif files, no JPEG's. Do I need to talk to my host and see if the server is set up to accept all images? Or is this something I can fix on my own?

Thank you for your response as always

Lynne 01-10-2011 06:02 PM

What is the error you get when trying to upload jpegs? You can check your allowed settings and permissions for your attachments in admincp > attachments > attachment manager and attachments permissions

MAdotcom 01-10-2011 06:23 PM

The error I get is

'Upload of file failed.'

I've maxed out the JPEG, JPG, BMP, PNG, and GIF file sizes, widths and heights in attachment permissions. Still doesn't work

Lynne 01-10-2011 07:14 PM

What does it say in your error_logs (if you don't know where they are, ask your host)?

You also never answered any of my questions from my previous post #3.

MAdotcom 01-10-2011 09:36 PM

Quote:

Originally Posted by Lynne (Post 2146804)
If you have it set to None, then you have no image processing library and perhaps can't handle that type of image. What kind of image are you uploading? And why do you have safe mode enabled? And since you do, do you have a temp directory stated and is it chmod to 777 (although this doesn't seem to be the issue - it's your processing library that is the issue).

I don't know why I set it to none. I am a total noob. Also, I enabled safe mode because I thought it would help for some reason :confused:

I have no control over anything server side so to answer your question about chmod to 777: I don't know and I don't even know what that is :(

--------------- Added [DATE]1294702722[/DATE] at [TIME]1294702722[/TIME] ---------------

Quote:

Originally Posted by Lynne (Post 2147182)
What does it say in your error_logs (if you don't know where they are, ask your host)?

I don't know

Lynne 01-10-2011 11:09 PM

Well, try turning off safe mode. If it still doesn't work, the go to maintenance > diagnostics > upload and copy the information from there to here.

And ask your host where your error_logs are. Chances are they will come in handy in your forum future.

MAdotcom 01-12-2011 10:23 PM

Ok this is what I get.

Diagnostics

Help
Pertinent PHP Settings
file_uploads: On
open_basedir: None
safe_mode: Off
upload_tmp_dir: None
upload_max_filesize: 2.00 MB

Help
Results
No file uploaded and no local file found. The test cannot continue.

The weird thing is it says I have a max upload attachment size of 2 mb but I just tried a small file in my user album and got this message-

Upload Errors

* Porsche 911 GT3RS.jpg - Image resize failed due to your image library not having support for this image type.

I haven't been able to get a hold of my host but I appreciate all of your help and the tip to ask him that


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