Members having problems viewing Announcements
 

I'm an admin on a forum and some of our members are saying that they are unable to view Announcements. Apparently this only happens when the user clicks "New Posts", and tries to view the Announcement from the "New Posts" screen. The error they get, is that they do not have permission to view the Announcement. I've looked through all the settings and can't seem to find anything that would disallow anybody from viewing the announcement. Any help or suggestions would be great.

We are running v3.6.4, btw.

Thanks,

Josh

New Posts never show announcements...

announcement permissions are driven by the forum's permissions... if some groups do not have permission to view threads, it's the same for the announcements... did you check perms?

If 'new posts' is showing announcements, how we can trace the origin of the problem? Thanks in advance.

Yep, went through every group, every forum to check permissions, couldn't find anything there the would disallow a member from viewing the announcements. On our forum, announcements do show up when you click the "New Posts" at the top of the page. I actually talked to some of our moderators and they get the same problem.

Take a look at the url - what does it look like and how does it differ from the one in the forum? Was the announcement posted from the forum or from the admincp?

It was posted from the AdminCP. I'll have to check the url.

Actually, I see what the problem is. If I look at the link in the forum, it says "announcement.php?f=2&a=2" . If I see the same one in New Posts, it says "announcement.php?f=&a=1" So, the forumid isn't being shown. This should be entered into the bug tracker (if it isn't already).

So are you able to replicate the issue at your end?

But this guy has said that "New Posts" shouldn't display announcements.

I can replicate this on my 4.0.8 test site which does show announcements in the New Posts search. I do not have 3.6.4 which is why I was asking the guy to look at the URL. I honestly can't remember if announcement show in New Posts back in that version.

I'm also able to replicate this issue in my vB 3.8.5 but it's highly customized and have a lot of mods installed so I can't say if this is a vBulletin problem or a problem due to a mod.

Issue is that New Posts is displaying announcements in this way:

http://www.forosperu.net/announcement.php?f=XXX&a=YY

Where XXX is the forumid of a non public forum (Staff only) so that's why people are getting a no permissions error. I don't know why New Posts is displaying the announcement with the forumid of my Staff only forum.

I think that in a default vBulletin 3.8.5 installation New Posts don't display announcements. Anyone can confirm this please? Thanks.