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-   -   Not showing as a licensed member (https://vborg.vbsupport.ru/showthread.php?t=251882)

shadowfax3 10-09-2010 09:01 PM

Not showing as a licensed member
 
I have a paid license and I am still showing as unlicensed in this forum. How do I get the status changed. I am using the same email as on my license. I did not know where to post this so I am sorry if this is not it.

Lynne 10-09-2010 09:12 PM

You are showing up as licensed.

shadowfax3 10-09-2010 09:17 PM

I am sorry but the screen I had up was showing otherwise. Thank you for your time Please close thred

Beta777 10-19-2010 10:21 AM

Quote:

Originally Posted by shadowfax3 (Post 2108513)
I have a paid license and I am still showing as unlicensed in this forum. How do I get the status changed. I am using the same email as on my license. I did not know where to post this so I am sorry if this is not it.

The same situation. :down:

Lynne 10-19-2010 02:03 PM

You are showing up fine also. As it says on the screen, you may need to wait up to an hour for the verification to come from vb.com

Paul M 10-19-2010 05:23 PM

Quote:

Originally Posted by Beta777 (Post 2111607)
The same situation. :down:

Same answer. :up:

PepiMK 10-21-2010 08:19 AM

I've recently changed my email address, then updated it on this forum. Obviously, was shown as unregistered now.

So I updated it in the user control panel of both vBulletin licenses I manage, one some days ago, one today. I'm still showing up as unlicensed.

Could this be related to my email address including a "+"? Many sites seem to have trouble with that (won't give it up since it's a great privacy violation tracking feature to use aliases for different purposes).

(edit: thanks for the fast fix!)

Paul M 10-21-2010 10:55 AM

The thanks is nice, but no one did anything. The system is automatic. :)

Randallflagg 11-07-2010 10:03 PM

I am still showing as unlicensed. I think I set everything up correctly. Email addresses match and box is checked.

Lynne 11-07-2010 10:15 PM

Read the part in bold below. You have not done that.

Randallflagg,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.


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