vb.org Archive - support ticked system

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- - support ticked system (https://vborg.vbsupport.ru/showthread.php?t=248836)

kroko

08-17-2010 08:26 PM

support ticked system

hey i am looking for a support ticked system for my site. dose anyone know if it exsist? really in need of one. thanks in advance.

socialvisionsbcn

08-18-2010 09:59 AM

This could be interesting for you:

http://www.vbulletin.com/forum/showt...er-note-system

http://www.vbulletin.com/forum/showt...ight=breakdown

toonysnn

08-18-2010 10:29 PM

You can also do this very easily with forum permissions. Set "Allow other users to view others' threads" to off for everyone but staff, and "Allow users to view own threads" to on. Disable guests from seeing either, and you've got yourself a instant support ticket system.

kroko

08-19-2010 10:20 AM

i found one in the rip. microsupport. it is what i need.

socialvisionsbcn

08-19-2010 08:17 PM

Quote:

Originally Posted by toonysnn (Post 2086043)

Had'nt realize until this post !! Sounds interesting.

Thanks

socialvisionsbcn

09-19-2010 07:04 PM

Quote:

Originally Posted by toonysnn (Post 2086043)

Thank you so much for this remark. This simple configuracion is working great on our site currently.

For a more technical support system there is this mod:
https://vborg.vbsupport.ru/showthread.php?t=250594

I haven't tried to adapt it for moderation purposes but it looks interesting.

Edit: microsupport, sorry, already mentioned !

socialvisionsbcn

10-02-2010 07:18 PM

One tecnical bug with this configuration of only-self-created-thread permission is that whenever a second o third user reports tha same post, he gets out of the thread (and report) content for not being the thread creator.

A solution for this in my web would be interesting.

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