WTF? It Works!
 

Hi,

I got home yesterday and went to visit my website and I'm now confronted with just a blank white screen with the words "it works!" and nothing else. I have not changed anything on my site for a while and it was working fine yesterday until I got home.

How can I resolve this issue? I hope that my forum is intact and no data lost as I will not be happy if that is the case. I have contacted my hosting company, but have yet to hear anything.

Michael.

Sounds like a modification issue.......disable hook via config

Hi,

Being as I can't access my admin CP, where abouts would I find the Config.php file using FTP? There's so many folders that I can't seem to find it.

Michael.

config.php is located inside the includes folder

the line is not in there by default, you have to add it.

Find:
Add After (in a new line):
or you can add it anywhere in the file.

Cheers.

Can you post the link to your forum?

Hi,

Thanks very much guys for all your help. I think this problem is related to the fact that my hosting company is currently moving to cpanel servers as they sent me an email a few minutes ago telling me this:

Hi Michael,



We are working through the first phase of the necessary migrations to the new system which is related to this. We changed over two servers last night and unfortunately this process has run into today.



I can only apologise for the inconvenience but the changes are necessary for the upgrades and we are going as fast as the old servers will allow.



Once this first phase is complete it will allow us to spend as long as we need to get all hosting accounts setup on the new control panel system. It’s unfortunate that you have experienced problems prior to us starting any work but due to the age of the old systems this is one of the motivations as to why we decided to upgrade everything. We wanted to leave the existing systems as they are while we move everything to the control panel but this has not been possible.



We are working as hard and as fast as possible to get you back online.



Kind regards,

James

www.sheppeydigital.co.uk

Regards,

Mike.