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-   vB4 General Discussions (https://vborg.vbsupport.ru/forumdisplay.php?f=251)
-   -   Uploading Avatar Failure (https://vborg.vbsupport.ru/showthread.php?t=243978)

ChuteBoxe 06-05-2010 02:58 AM
Uploading Avatar Failure
 
Fresh VB4 install...

Went into admincp/maintenance/diagnostics and this is what came back...

Quote:
Pertinent PHP Settings
file_uploads: On
open_basedir: None
safe_mode: Off
upload_tmp_dir: None
upload_max_filesize: 2.00 MB


Help Results
No file uploaded and no local file found. The test cannot continue.
What do I have to do next? Thanks in advance...

ShawneyJ 06-05-2010 03:05 AM
when your trying to upload your avatar and it will not work, what error are you getting?
have you gone to Usergroups>>Usergroups manger and changed:
"Custom Avatar Maximum File Size (bytes)" to something higher?

ChuteBoxe 06-05-2010 03:27 AM
It's saying...

Quote:
vBulletin Message
Upload of file failed.
The file is also way below my specified size limit that I set in user permissions, and what shows on the av upload page.

Xencored 06-05-2010 07:22 AM
Quote:
Originally Posted by ChuteBoxe (Post 2048623)
It's saying...



The file is also way below my specified size limit that I set in user permissions, and what shows on the av upload page.
Make sure the directory has appropriate permissions
This is why it is failing

Boofo 06-05-2010 09:20 AM
Either that or it is a wrongly named image.

ChuteBoxe 06-05-2010 05:51 PM
Quote:
Originally Posted by Animemike (Post 2048667)
Make sure the directory has appropriate permissions
This is why it is failing
The customavatars and customprofilepics folders are both set to 777.

--------------- Added [DATE]1275767692[/DATE] at [TIME]1275767692[/TIME] ---------------

Quote:
Originally Posted by Boofo (Post 2048697)
Either that or it is a wrongly named image.
It's named untitled.gif, and is only 8k in file size. Works on other forums.

My settings are 175 x 175, 60k per image.

Boofo 06-05-2010 06:17 PM
What I meant by wrongly named is that I have seen vb recognize a JPG image as a GIF in the past. When I renamed the file to GIF, it uploaded fine. Check your image settings in the Admin CP to make sure they are right, also.

ChuteBoxe 06-05-2010 06:32 PM
:up:
Quote:
Originally Posted by Boofo (Post 2048894)
What I meant by wrongly named is that I have seen vb recognize a JPG image as a GIF in the past. When I renamed the file to GIF, it uploaded fine. Check your image settings in the Admin CP to make sure they are right, also.
I get what you meant now...

I tried a different file now, this time a jpg, and still the same error.

Image settings in the AdminCP are GD, avatars and profile pics set to yes, can't figure out what's going on...

Lynne 06-05-2010 06:37 PM
Probably need to set an upload_tmp_dir for use.

ChuteBoxe 06-05-2010 06:55 PM
Quote:
Originally Posted by Lynne (Post 2048903)
Probably need to set an upload_tmp_dir for use.
I'm on shared hosting...

Do I need to call the hosting company and have them create a 777 folder named upload_tmp_dir?


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