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Showing as unlicensed
Hi all
I am getting the following messge: Quote:
I hadn't visited the forum for a few days. When I visted today I saw the above message. Strange, I thought, but nevermind, I'll just click the link and reconfirm my licence etc. I did that over 6 hours ago but am still getting the message. And yes, I did make sure that I was giving .org authorisation. I sent a message via the Contact Us form here about 5 hours ago but not heard anything back. I've cleared cookies to see if that helps. Any suggestions? cheers CF |
Are you using the same email here that you are using on your account over at vb.com? That email needs to be *exactly* the same.
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Hi Lynne
yes I am. Everything was/is exactly the same except the username |
You should put in a support ticket over at vb.com and have them look into this issue.
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Thanks Lynne. I wasn't sure whether they covered this forum. I seem to OK over on vb.com - can post, etc and no message about my account coming up there.
--------------- Added [DATE]1256847843[/DATE] at [TIME]1256847843[/TIME] --------------- Follow up: I don't know if someone did something or if the system finally kicked in but the problem seems to have been resolved. Thanks Lynne for your advice |
I think the system finally kicked in cuz you look fine now. :)
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Why thank you for saying so :D
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maybe it had something to do with this
https://vborg.vbsupport.ru/showthrea...69#post1905469 |
Probably not. Also that was a temporary problem that should have been resolved by now.
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