Error When uploading a big file
 

helloo

im getting this error when some members try to upload big file like 4 to 5 MB

thats the error

Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 4316715 bytes) in /customers/pakistanipoint.com/pakistanipoint.com/httpd.www/includes/class_core.php on line 748

Please help me with this

Thanks...

That error indicates that your php doesn't have enough memory allocated to complete the operation. You should increase your memory_limit setting in php.ini. (If you don't have access to change it, you should ask your host to change it.)

where can i find the php.ini???

It is not a vbulletin file. You can find the path listed in admin cp > maintenance > php info > php.ini file path. I would not recommend modifying the file yourself unless you are comfortable playing with server files.

hmm okay

so who can help me with this???then??

Your host?

If you don't have access to the server, or to restart apache, then you will have to get your host to do this.

okay what do i have to say to them....??can you please tell me...thanks

You can send them a copy of the error message and tell them you would like the allowed memory size increased.