vb.org Archive - Header Banner Sizing

Hi,

I've just had a custom made banner with the size dimensions of 995x125 for my forum, and after uploading it to my server via FTP it appears that either the banner is of the wrong size, or there's a setting in the admin CP that I need to adjust to make the full banner visible as at present it's only displaying half the banner as show below:

https://vborg.vbsupport.ru/external/2009/06/49.png

What is the right size banner for Vbulletin? The depth is ok, it's the width that looks short as it's cut the banner image in half. On opening the banner gif image in a image viewer app it show's the complete item, so the banner is all there.

Michael.

X vBulletin 3.8.12 by vBS Debug Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_navbar_search (1)printthread (1)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages:

X vBulletin 3.8.12 by vBS Debug Information

Page Generation 0.01150 seconds
Memory Usage 1,701KB
Queries Executed 10 (?)

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Template Usage:

(1)ad_footer_end
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./printthread.php
./global.php
./includes/init.php
./includes/class_core.php
./includes/config.php
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./includes/class_hook.php
./includes/modsystem_functions.php
./includes/class_bbcode_alt.php
./includes/class_bbcode.php
./includes/functions_bigthree.php

Hooks Called:

init_startup
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Messages:

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01150 seconds Memory Usage 1,701KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_navbar_search (1)printthread (1)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages: