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-   -   You have been banned for the following reason: (https://vborg.vbsupport.ru/showthread.php?t=215279)

Aleque 06-03-2009 06:19 PM

You have been banned for the following reason:
 
Hi

I have imported the users from my old Fireboard (Joomla) forum, to vB. The process seemed successful. My own account from the old forum got renamed to imported_admin, so I merged it with my current vB username and it worked. All the topics and users got imported.

Here is a problem. One of the existing (imported from Fireboard) members, forgot his password (in order to log on to vB forums). He requested a new password, attempted to log in and gets this message:

Welcome <username>

(then he is redirected to the following message)

You have been banned for the following reason:
No reason was specified.

Date the ban will be lifted: Never

How can this happen? But most important - how do I fix this?

Thanks in advance for all help

-Alex

josh2007 06-03-2009 08:08 PM

Go to your admin cp. If you can do that go to users and then Banned Members. Look for his username and click Lift Ban

Aleque 06-04-2009 07:17 AM

ok thanks


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