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-   -   Members getting message that they are banned (https://vborg.vbsupport.ru/showthread.php?t=207438)

maryx 03-05-2009 02:49 PM

Members getting message that they are banned
 
When my members go to look at their subscribed threads, they get this message, as if they had been banned:

"You have been banned for the following reason:
No reason was specified.

Date the ban will be lifted: Never"

This is happening to everyone who looks at subscribed threads. Members can log in with no problem. These members have never been banned.

How do I fix this???

THanks!!

Lynne 03-05-2009 03:17 PM

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS'true); 


maryx 03-05-2009 03:48 PM

Thanks for your answer, but, I disabled all the installed products by using the Plugin Manager, and I still got the same message when I logged in as a test user.

I had been changing forum permissions before this happens, I think the problem is there, but I cant track down what would affect thread subscriptions.

Please put on your thinking cap and think of something else that could have caused this problem!

Lynne 03-05-2009 03:51 PM

If you were changing forum permissions, then check the permissions for that forum for that usergroup. Or for a secondary usergroup they are in. Also check the usergroup permissions for this option:
Quote:

This Usergroup is not a 'Banned' Group
(Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

maryx 03-05-2009 03:54 PM

Quote:

Originally Posted by Lynne (Post 1761164)
If you were changing forum permissions, then check the permissions for that forum for that usergroup. Or for a secondary usergroup they are in. Also check the usergroup permissions for this option:

where exactly would I find this option? This Usergroup is not a 'Banned' Group
Also, it is not for a particular forum, the message appears when the member looks at their thread subscriptions.

--------------- Added [DATE]1236275898[/DATE] at [TIME]1236275898[/TIME] ---------------

Where do I find this?
This Usergroup is not a 'Banned' Group
(Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

Lynne 03-05-2009 04:04 PM

Check the usergroup permissions - that is in the Usergroup Manager > edit usergroup.

maryx 03-05-2009 04:08 PM

I found this in usergroup managemment
This Usergroup is not a 'Banned' Group (Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

And you were right!! It was set to no, and changing it to yes fixed the problem.

Lynne 03-05-2009 04:22 PM

Great! :up:


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