vb.org Archive - Why Are People Emailing Me Saying Their...

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MarcInJapan

11-09-2008 08:36 AM

Why Are People Emailing Me Saying Their...

...email addresses are banned and can't register on my site? Their email addresses range from hotmail to .gmail accts. I then have to go in and manually register them.

Any help is appreciated.

snakes1100

11-09-2008 09:35 AM

In the vbulletin ban options, did you define those email hosts in the ban email box?

MarcInJapan

11-09-2008 08:20 PM

Quote:

Originally Posted by snakes1100 (Post 1662229)

In the vbulletin ban options, did you define those email hosts in the ban email box?

No, wouldn't that mean all hotmail accts be banned? I have others that get in with no problem.

Alfa1

11-10-2008 02:17 AM

you can easily check this.

MarcInJapan

11-10-2008 04:22 AM

Quote:

Originally Posted by Alfa1 (Post 1662699)

you can easily check this.

I did check this and no "hotmail" accts are banned.

SEOvB

11-10-2008 04:29 AM

do the registration process yourself, and use their email address to see if you can register using their email.

If you can, tell them to try again, if you can't you've got some issues.

It could be spammers looking for an easy way in your site or something else.

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