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support tickets
do you have to buy the ability to add support tickets to your forum?
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Paul sonny has a limited version you can download depending on your version. depending on your needs it may be all you need. Take a look at his modification and poke around.
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Alternatively just create a Forum in which normal members can only view their own thread, then just use thread prefixes to categorise the "tickets"(/threads).
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thank you! will try the forum first
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