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-   -   Having issues after moving to new server (https://vborg.vbsupport.ru/showthread.php?t=183774)

jim6763nva 06-28-2008 03:02 AM

Having issues after moving to new server
 
Hi all,

I moved my site to a new server within the last 8 hours from the time of this post.. well let me clarify, the support guys of the new hosting service, backed up and moved my site for me. Now while everything initially appears to function at first glance, some things are not appearing on menus, or the interface and the site is telling us that we do not have permissions to access certain features. A couple other symptoms I'm seeing is that "Who's Online" doesn't show up in the QuickLinks... The User Group permissions fields were reordered. My ads don't show up.. Avatars are not showing up in postbit(_legacy)...
I will add more things as I find them.

Any ideas where I can being trying to fix this?

Thanks in advance

Dismounted 06-28-2008 04:00 AM

Check permissions.

jim6763nva 06-28-2008 04:32 AM

Been there - Done that.. I'm also experience things like where the vbAdvanced Online Users mod will say there are 1 member and 4 guests online.. but when I click the title of the mod to go to "Who's Online" it will only show 1 member online. It's got to be more than just "Check Permissions". If it was that easy, I would have fixed it by now. Sorry if I'm sounding a little snarky... I've just been trying to fix this for the last 8 hours or so, and it's getting a tad bit old and frustrating.

y2ksw 06-28-2008 06:44 AM

I think he intended to say: check the file system / folder permissions ;)

If the errors persist, the restore didn't work.

Marco van Herwaarden 06-28-2008 10:22 AM

Very difficult to troubleshoot this based on the information provided. If you can not figure it out, you might want to open a support ticket.

jim6763nva 06-28-2008 12:00 PM

Ok. Thanks for the info. I'm not sure what more information I can provide, but it's like various functionality in either VB or vb related addons don't work or only halfway work.

I'll take a look at the filesystem permissions. Do you think maybe it would help to uninstall some addons? Otherwise, maybe I'll redo the restore. If those don't work, I'll put in a support ticket.

Thanks again

Marco van Herwaarden 06-28-2008 12:04 PM

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login or guest issues, you will need to set this style as board default in the vBulletin Options.

If this doesn't help, open a support ticket.

jim6763nva 06-28-2008 12:15 PM

Quote:

Originally Posted by Marco van Herwaarden (Post 1561211)
To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login or guest issues, you will need to set this style as board default in the vBulletin Options.

If this doesn't help, open a support ticket.

Ok Thank you for the tips, Marco! :) I'm on it :)


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