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-   -   Can't create a new thread (errno 11) (https://vborg.vbsupport.ru/showthread.php?t=179804)

shlomot 05-19-2008 01:58 PM
Can't create a new thread (errno 11)
 
Hello,

A new error message has arrive on my forum for the past few days, and users are complaining that, from time to time they are being kicked out when submitting a PM, but the submission usually succeeds the second time around.

The error email that I'm getting is below and has to do with database connectivity. Can any one help me with a good advice on how to troubleshoot this issue? The problem is that the problem occurs randomly and only a very few times a day. That's why both the host and myself have a hard time pin-pointing the source.

Code:
Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: #HY000Can't create a new thread (errno 11); if you are not out of available memory, you can consult the manual for a possible OS-dependent bug /home/a/2/4/5231/5231/public_html/includes/class_core.php on line 311

MySQL Error  :
Error Number  :
Request Date  : Monday, May 19th 2008 @ 09:40:49 AM
Error Date    : Monday, May 19th 2008 @ 09:40:49 AM
Script        : http://www.topsynergy.net/external.php?type=js&lastpost=1
Referrer      :
IP Address    : 134.2.166.30
Username      :
Classname    : vB_Database
MySQL Version :

Marco van Herwaarden 05-19-2008 02:18 PM
OS error code 11: Resource temporarily unavailable

Your host should be able to resolve this.

shlomot 05-19-2008 02:27 PM
Hello Marco van Herwaarden, long time no talk :)

My host requires me to provide a means to test the problem and to be able to regenerate it.

Due to the random occurance, they do not manage to replicate this error. Any idea?

Quote:
Originally Posted by Marco van Herwaarden (Post 1524789)
OS error code 11: Resource temporarily unavailable

Your host should be able to resolve this.

Lynne 05-19-2008 03:13 PM
Have you tried going to the Script page that produced the error - http://www.yoursite.net/external.php?type=js&lastpost=1 (your site name edited out)? I just did and it's a mess of text. Perhaps fix that script and see if you no longer get the errors.

shlomot 05-19-2008 03:54 PM
I'm sorry for my ignorance, Lynne, but I never have touched that page. Besides errors are being issued from that page as well as from:
showthread.php; cron.php (referred from this page), private.php (referred from this page), private.php?do=showpm, etc.

Thanks for your help:)

Quote:
Originally Posted by Lynne (Post 1524826)
Have you tried going to the Script page that produced the error - http://www.yoursite.net/external.php?type=js&lastpost=1 (your site name edited out)? I just did and it's a mess of text. Perhaps fix that script and see if you no longer get the errors.

Lynne 05-19-2008 04:19 PM
I don't know that you will be able to reproduce the problem consistently as it is an error because of your server specs. When you reach a certain 'limit', you get the error. Read up on it here: http://www.jigsawboys.com/2006/04/13...read-errno-11/ and http://forums.powweb.com/showthread.php?t=78318 and

shlomot 05-19-2008 04:26 PM
Thanks a lot for your kind help and dedication to the cause. I'll read this information and get back to you if something is still unclear or if I gained some insight that may help other members as well. Thanks again.

Quote:
Originally Posted by Lynne (Post 1524878)
I don't know that you will be able to reproduce the problem consistently as it is an error because of your server specs. When you reach a certain 'limit', you get the error. Read up on it here: http://www.jigsawboys.com/2006/04/13...read-errno-11/ and http://forums.powweb.com/showthread.php?t=78318 and
--------------- Added 05/20/2008 at 08:40 ---------------

Current status report:

Resolving the issue has taken three steps, all psycological by nature, no technical experise required:

1. Understand from supportive members (see previous posts) that this is a pure OS resources issue.

2. Getting a really annoying letter from HostWay that the correct way to avoid such issues in the future is to buy a dedicated server from them.

3. Sending them back a real nasty letter about the apparent deterioration on their customer orientation and a fearsome dilapidation of their professional capabilities.

Follow these three steps and your database connectivity issues may vanished as mine:)

Thanks, guys & gals for your support.

Marco van Herwaarden 05-20-2008 08:48 AM
You forget step 2b: Backup everything of your forum and store ofline.

(Wouldn't be the first time i see a host cancel the account - with all the data - when a customer complains too much.)

shlomot 05-20-2008 09:03 AM
Thanks Marco. I just hope that the fact that we are paying over $500/mo. for our dedicated Windows hosting and quite a few shared domains will keep them from doing just that:)

I wonder if a discussion can be started over sharing and voting member experiences and recommendations regarding hosts?

Quote:
Originally Posted by Marco van Herwaarden (Post 1525558)
You forget step 2b: Backup everything of your forum and store ofline.

(Wouldn't be the first time i see a host cancel the account - with all the data - when a customer complains too much.)

Marco van Herwaarden 05-20-2008 09:16 AM
We don't have a Hosting Discussions forum on vBulletin.org anymore.

Please where you could start such a discussion:
- (vB.com) vBulletin Hosting Options
- Webhostingtalk.com


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