Still showing as unlicensed
 

Hi, I have two paid & current vBulletin licenses and have the confirmation form on vbulletin.com filled out correctly, yet I cannot get confirmed on this forum. What am I missing?

RileyCoyote,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here, vB-Chinese users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

*** Please take note of the bold text: You must opt-in to vBulletin.org and also the process can take up to one hour.

Thanks for the reply. That is the URL that I have been using. The e-mail address is the same as here and I have checked the tick box for this site. Still nothing??

if you read properly, the process may take some times to execute the first verify

Thank you too for your reply. This is *not* my first attempt to verify. I have read this part of the instructions about 20 times now. I have been submitting this for over a week. I think I have been more than patient. :)

I just verified once again the e-maill address on this site is 100% the same as on vBulletin.com That is why I have finally posted my issue here.

I would suggest submitting a ticket at vBulletin.com - we can then find out if your data entered here properly reflects what you have at vB.com.

Thanks! That did it. Andy got me fixed up in minutes.

I'm glad everything is working now. Welcome to vBulletin.org :)

Same here, but they sad in vbulletin.com that is everything correct, can you please check why do I get "unlicensed" message?
Thanks

See post #2 (note highlighted part), you have not opted to allow vBulletin.org to check your license status.