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-   -   Need more Help (https://vborg.vbsupport.ru/showthread.php?t=160996)

10-24-2007 08:41 AM

Need more Help
 
So I come here for help, am told I need licensing..whatever that is...then I have to 0pen up a support tickect...whatever that is...and above all...the moderators and others running this site have no contact info or e mails listed in their profiles..how the hell is one supposed to get help if those that can help don't have contact info to get the help.

One or two moderators have a home page in their profile, but the page does not exist anymore..

I would think part of the moderating or administrative duties would need to have contact info so newbies like me whose tech support has run off and left them can get his bulletin board back to the right place.

Afterall I did pay for the software and for lincensing the first year or two...never knowing I had to keep it up....or even get upgrades???

What am I supposed to do??

Dismounted 10-24-2007 09:13 AM

thefishingline,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here, vB-Chinese users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

Marco van Herwaarden 10-25-2007 05:50 AM

vBulletin.org and the staff are not part of any official support for vBulletin. Posting contact information has no use as they are not vBulletin Support Staff.

To get support on vBulletin, please use the forums at www.vbulletin.com or open a Support Ticket by sending a mail to support@vbulletin.com.

10-25-2007 05:04 PM

Tanks...I sent an e mail to the support e mail adress..


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