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Is there a ticket system plug in that Admin can use? + member tech support?
Me and the other senior site admin are going nutz..
We use email / Skype / phone / SMS / PM's to stay in touch about forum admin / forum business / server issues Its all very messy and is driving us nuts. We really need a 'ticket system' - one that has project folders, can have files attached etc... We also could do with a support issue / suggestions 'ticket' system for our members. All the shareware ticket systems we can see look over complicated, and we worry they could pose a security risk due to holes in the software that might leave our server vunerable.... So is there a VB Ticket system plug in? Thanks in advance |
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