Help Desk
 

I would love to see the Help Desk hack ported for 3.5. Anyone willing to take this on?

it looks like it should work fine already... it requires no file edits... and only one template edit.... I dont see why it wouldnt work ;)

maybe some edits within the system itsself tho

hmm might have to giver a shot.. Would hate to hose my test site and start over again. I was kinda thinking the same thing, but I am just being causious.

it wont work in 3.5 unless someone modifies it again

Yup, I found that out.

Ditto there, a help desk is a great addon, and well wanted i thinks :)

I'll have it ported over shortly. I'm working on it as we speak... There will actually be two version released once I've completed it. :)

any word?

ditto; would love an update :)

Same here!

You won't be disappointed with what I'm doing. It's taking a little longer but when I send out the update... Just make sure you're one of the first people to follow the directions. Everyone will love it! :)

Just wondering how is it going, any news?

Any updates on this ???

Ta,

Hanif

Your probably better off using https://vborg.vbsupport.ru/showthread.php?t=94023 for now - it's a great helpdesk for 3.5

I'll be updating the 3.5 help desk within the next week with the same features.

Refer the to 3.0.x thread for more information. It's just taken way longer than I expected to update this hack with all the new features.

I'm working on the simple upgrade as we speak.

BTW, because the 3.5 upgrade probably won't hurt the current help desk installation that I'm aware of, so all you'll need to do is upload the new helpdesk.php file and it will work once I release the update.

Also, on another note...

I've cotacted the 3.5 vBSupport creator in hopes of us combining our knowledge and abilities to make a better plugin for the community.

Any News on the Update?

bump...

any good news on this ??? TIA!!!

The email integration is what makes this esp attractive compared to the alternative...

WhSox21 do you have any plans to support the option of non-registered users lodging support tickets? I personally think it would be a usefull addition.

Also does the helpdesk have image varification protection much like the 3.5 contact form and the registration form?