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- - Vbulletin support ? (https://vborg.vbsupport.ru/showthread.php?t=303409)

techy111

10-14-2013 08:54 PM

Vbulletin support ?

Guys i just checked a latest member user on my site and he's called "supp333" and he's been saved as an Administrator ??????

I'm the Administrator on MY site and i didn't make anybody else Admin !

Has anybody heard of this ? His email is vbulletin support

Is this genuine or a Hacker ?

Please advise....Urgently.

ForceHSS

10-14-2013 09:01 PM

Hacker, vb support would not do that

techy111

10-14-2013 09:03 PM

What am i doing wrong to allow them in ? I have just spent days re starting and re-installing my site as previously my whole database was hacked and i lost everything !!!

--------------- Added [DATE]1381788333[/DATE] at [TIME]1381788333[/TIME] ---------------

And now after trying to ban him i get this.....

"You are not authorized to ban users who are not considered normal, registered users"

ozzy47

10-14-2013 09:06 PM

Did you follow all the items in the following links thoroughly?

http://www.vbulletin.com/forum/blogs...ve-been-hacked

http://www.vbulletin.com/forum/blogs...vbulletin-site

techy111

10-14-2013 09:14 PM

I was in the process mate , but been on nights for the last 4......any ideas how to ban this user quick ?

ForceHSS

10-14-2013 09:20 PM

looks like they added there user id to the config check and remove them fast then delete them then do what ozzy said above

ozzy47

10-14-2013 09:23 PM

Most likely coming from a plugin, or could be a cron, disable all your mods while doing the above steps.

Open your config.php and below<?php add this line:

PHP Code:


		
			
 define('DISABLE_HOOKS', true);

So it looks like this:

PHP Code:


		
			
<?php
define('DISABLE_HOOKS', true);
/*=================================================  =====================*\
|| ##################################################  ################## ||
|| # vBulletin 4.2.2

techy111

10-14-2013 09:26 PM

Config.php has gone missing :(

ForceHSS

10-14-2013 09:30 PM

if site still running then it should be there it is in the includes folder

techy111

10-14-2013 09:31 PM

Found it....name has been changed to configminehaha.php

ozzy47

10-14-2013 09:47 PM

Wow, you really have issues.

techy111

10-14-2013 09:53 PM

Yes mate.....brand new to all this.....having to learn at a crazy pace....so fed up already.

ForceHSS

10-14-2013 09:54 PM

As he has got into your ftp or cpanel change all passwords for both use is http://strongpasswordgenerator.com (set the length to 25 min) also check to make sure he has not made his own ftp account but do change all ftp accounts passwords and htpasswd your admincp as well if you need help with this pm me

ozzy47

10-14-2013 09:55 PM

Stick with it, it can be frustrating going through this on a new set up, but in the end you will enjoy it.

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