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Can not 'add new ad' in admincp
Have VB 4.2.0 Level 3
Can't 'add new ad' in admincp Get a blank section in admincp (same with manage ads but the skim link options work under the advertising tab) Advertise > Add new ad - Blank admincp Advertise > Manage ads - Blank admincp Advertise > skim link global options - works fine Advertise > skim link advan options - works fine Thanks |
If you have some add on in your browser that blocks pop ups turn it off then try you will find you will be able to see it
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That did not work.
The 2 other options under 'Advertise' work. Only the 'add new ad' & 'manage ads' does not work NOTE - I get a blank admincp page not a blank page - the VB control panel is still visible. |
when that happens view page source and a few screenshots would help
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Page Source -
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Frameset//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-frameset.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en"> <head> <script type="text/javascript"> <!-- // get out of any containing frameset if (self.parent.frames.length != 0) { self.parent.location.replace(document.location.hre f); } // --> </script> <title>LEAVE BLANK </title> </head> <frameset cols="195,*" framespacing="0" border="0" frameborder="0" frameborder="no" border="0"> <frame src="index.php?do=nav" name="nav" scrolling="yes" frameborder="0" marginwidth="0" marginheight="0" border="no" /> <frameset rows="20,*" framespacing="0" border="0" frameborder="0" frameborder="no" border="0"> <frame src="index.php?do=head" name="head" scrolling="no" noresize="noresize" frameborder="0" marginwidth="10" marginheight="0" border="no" /> <frame src="index.php?do=home" name="main" scrolling="yes" frameborder="0" marginwidth="10" marginheight="10" border="no" /> </frameset> </frameset> <noframes> <body> <p>Your browser does not support frames. Please get one that does!</p> </body> </noframes> </html> Screen Shot - https://vborg.vbsupport.ru/external/2013/02/1.jpg?1 Have tried in Internet Explore & Firefox. Same results. |
No one??
Surprised |
Try a different browser
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What is in your error_logs (if you don't know where they are, ask your host) at the time you try to access the page?
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Did this just start happening recently, but was working before, or has it always been this way? If it's always been this way, any chance you're just missing the relevant Admin CP files?
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Was working last I remember... Not working now.
What admin cp files would be missing to cause this issue? |
Unless you've made some significant changes to one or more of your files, I would just re-upload all of them. Excluding the config file, of course. Or just re-upload all of your Admin CP files. Like I said, unless you've made some significant changes to the literal files, then you'll be okay. You can also rule them being missing out.
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Any other options? |
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Still have this issue.
Can not see Advertise > add new ad and can not see Advertise > manage ad Any help in diagnosing the issue would be great... |
Here is a page from the manual about troubleshooting blank or 'white' pages: https://www.vbulletin.com/docs/html/blank_pages
But, the best way to start troubleshooting is from viewing error_logs. I honestly have never heard of a host not allowing their customers to view error_logs. |
Ran a suspected file scan
class_dm_threadpost.php File does not contain expected contents class_floodcheck.php File does not contain expected contents class_upgrade.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2 functions_installupgrade.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2 index.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2 init.php File does not contain expected contents mysql-schema.php File does not contain expected contents tableprefix.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2 upgrade.php File version mismatch: found 4.2.0 Patch Level 3, expected 4.2.0 Patch Level 2 A few few other too.. I did something wrong a long time ago. Please help! |
The ones where they found Patch Level 3 and expected Patch Level 2 are just fine. But, you should reupload the other files. In fact, you may want to just redownload the 4.2.0 package and reupload all the default files. Save a copy of your /includes/config.php file just in case you need it.
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Ok. I have re-uploaded all the files for the 4.2.0 package.
I am having an issue with the config.php file in notepad.. The alignment of the php file is all messed up and out of line. What could cause this. Old config.php is still up and in use. What will this do if I use old config.php file? --------------- Added [DATE]1361309990[/DATE] at [TIME]1361309990[/TIME] --------------- Advertise > add new ad and Advertise > manage ad Not working still after reinstall of 4.2.0 files |
Did you go through ALL the steps on this page - https://www.vbulletin.com/docs/html/blank_pages? Does your host have suhosin or mod_security installed?
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faceing this problum disable your anti virus and re chak try it
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