vb.org Archive

vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   vB5 General Discussions (https://vborg.vbsupport.ru/forumdisplay.php?f=262)
-   -   Can't install vb5 - 500 error (https://vborg.vbsupport.ru/showthread.php?t=289031)

Anbieter 10-13-2012 05:26 PM
Can't install vb5 - 500 error
 
Hello guys,

I have a Problem with the vBulletin 5 Beta 13.

If I upload the files to a directory and try to access it, I get a 500 error.

Could anyone help me with setting it up?

Would be very appreciated :)

Greetings, A.

Shadow 10-13-2012 06:15 PM
Error 500 is a problem on the server.

What configuration are you running on your web server?

Is your .htaccess file present?

Check your error logs to see if there's anything there.

Anbieter 10-13-2012 06:43 PM
Quote:
Originally Posted by Shadow (Post 2372767)
Error 500 is a problem on the server.

What configuration are you running on your web server?

Is your .htaccess file present?

Check your error logs to see if there's anything there.
I'm actually not sure what I'm looking for, and the server has all permissions...

But I'm not sure, I have a Plesk Panel and I'm not quite sure on how to use it properly.

Vb 4.2.0 is running flawless, just vb5 makes a problem :S

But thanks for the tips.

snakes1100 10-14-2012 12:16 AM
Enable display_errors in php.ini & HUP your web server, then access your file via http

You can also tail the log via the cmd line in ssh and grep your IP when accessing those files.

tail -f /path/to/log/file | grep "youiphere"

You can also dl/view your access/error logs from ftp in the case of plesk.

Lynne 10-14-2012 03:54 PM
What version of PHP and MySQL are you running?

Did you upload the included .htacess file to the directory? Is the vb5 forum in a sub-directory and is there an .htaccess file in the root?

TheSupportForum 10-14-2012 05:20 PM
also remember to add

Code:
# Use PHP 5.3
AddHandler application/x-httpd-php53 .php .php5 .php4 .php3
to your existing .htaccess file from the /upload folder or forum root if you have already uploaded all from /upload

Anbieter 10-15-2012 06:03 AM
1 Attachment(s)
Quote:
Originally Posted by Lynne (Post 2372951)
What version of PHP and MySQL are you running?

Did you upload the included .htacess file to the directory? Is the vb5 forum in a sub-directory and is there an .htaccess file in the root?
PHP: 5.3
MySQL:
Code:
Software: MySQL
Software-Version: 5.1.56-community - PMA_MYSQL_STR_COMMENT
I included the .htaccessfile from the upload folder.
the rootfolder has no .htaccess file.

--------------- Added [DATE]1350284884[/DATE] at [TIME]1350284884[/TIME] ---------------

Quote:
Originally Posted by snakes1100 (Post 2372814)
Enable display_errors in php.ini & HUP your web server, then access your file via http

You can also tail the log via the cmd line in ssh and grep your IP when accessing those files.

tail -f /path/to/log/file | grep "youiphere"

You can also dl/view your access/error logs from ftp in the case of plesk.
Haven't found the log file yet :/

Everything you said is enabled.


EDIT: added the only log i've found as attachment.
blanked out server ip, my ip and domain name.

TheSupportForum 10-15-2012 06:12 AM
Quote:
Originally Posted by Anbieter (Post 2373082)
PHP: 5.3
MySQL:
Code:
Software: MySQL
Software-Version: 5.1.56-community - PMA_MYSQL_STR_COMMENT
I included the .htaccessfile from the upload folder.
the rootfolder has no .htaccess file.

--------------- Added 15 Oct 2012 at 08:08 ---------------



Haven't found the log file yet :/

Everything you said is enabled.
i suggest you upload the .htaccess file from upload folder from beta 13 download

then include the following

Code:
# Use PHP 5.3
AddHandler application/x-httpd-php53 .php .php5 .php4 .php3
you will aso need to edit config.php in 2 places

core/includes

and the root folder

Anbieter 10-15-2012 06:17 AM
Quote:
Originally Posted by simonhind (Post 2373085)
i suggest you upload the .htaccess file from upload folder from beta 13 download

then include the following

Code:
# Use PHP 5.3
AddHandler application/x-httpd-php53 .php .php5 .php4 .php3
you will aso need to edit config.php in 2 places

core/includes

and the root folder
Thanks, already included it.

is it correct if i write that my root folder is in:
Code:
httpdocs/vbnew
?

And I've added the logs to my previous post.

TheSupportForum 10-15-2012 08:00 AM
Quote:
Originally Posted by Anbieter (Post 2373086)
Thanks, already included it.

is it correct if i write that my root folder is in:
Code:
httpdocs/vbnew
?

And I've added the logs to my previous post.
if thats where you forum root is then yes

Anbieter 10-15-2012 08:18 AM
Quote:
Originally Posted by simonhind (Post 2373105)
if thats where you forum root is then yes
Somehow it's still not working :/

Lynne 10-15-2012 02:27 PM
Quote:
Originally Posted by Anbieter (Post 2373086)
Thanks, already included it.

is it correct if i write that my root folder is in:
Code:
httpdocs/vbnew
?

And I've added the logs to my previous post.
Where are you needing to put a path to your root folder like that?

Anbieter 10-15-2012 03:12 PM
Quote:
Originally Posted by Lynne (Post 2373153)
Where are you needing to put a path to your root folder like that?
There was some configuration, but it was the server path.
I included mine now, still no change :/

TheSupportForum 10-15-2012 03:21 PM
1 Attachment(s)
Quote:
Originally Posted by Anbieter (Post 2373111)
Somehow it's still not working :/
Anbieter

upload this to your forum root phpinfo.php and look for
Code:
DOCUMENT_ROOT
this will give your forum root
you will need this only for /core/include/config.php

in config.php from the forum root
look for

Code:
$config['baseurl'] =
put the domain url of the forum

for example
Code:
http://www.domain.com/vb5demo
ensure that your .htaccess looks like this

Code:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?routestring=$1 [L,QSA]

#needed because admincp is an actual directory.
RewriteRule ^(admincp/)$ index.php?routestring=$1 [L,QSA]
</IfModule>

# Use PHP 5.3
AddHandler application/x-httpd-php53 .php .php5 .php4 .php3

Anbieter 10-15-2012 03:25 PM
Quote:
Originally Posted by simonhind (Post 2373181)
Anbieter

upload this to your forum root phpinfo.php and look for
Code:
DOCUMENT_ROOT
this will give your forum root
you will need this only for /core/include/config.php

in config.php from the forum root
look for

Code:
$config['baseurl'] =
put the domain url of the forum

for example
Code:
http://www.domain.com/vb5demo
ensure that your .htaccess looks like this

Code:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?routestring=$1 [L,QSA]

#needed because admincp is an actual directory.
RewriteRule ^(admincp/)$ index.php?routestring=$1 [L,QSA]
</IfModule>

# Use PHP 5.3
AddHandler application/x-httpd-php53 .php .php5 .php4 .php3
That's exactly what I've got :/

TheSupportForum 10-15-2012 03:31 PM
Quote:
Originally Posted by Anbieter (Post 2373184)
That's exactly what I've got :/
have you ran the install script

core/install/install.php

?

Brandon Sheley 10-15-2012 03:51 PM
Are you sure both config files are setup correctly, were you able to install the script.
Where exactly are you getting the error.
Also this would probably be best asked at vb.com.

Anbieter 10-16-2012 05:51 AM
Quote:
Originally Posted by Brandon Sheley (Post 2373193)
Are you sure both config files are setup correctly, were you able to install the script.
Where exactly are you getting the error.
Also this would probably be best asked at vb.com.
I get the error all the time, but the configs are correct..

Quote:
Originally Posted by simonhind (Post 2373186)
have you ran the install script

core/install/install.php

?
I can't because i get the 500 Error :erm:

TheSupportForum 10-16-2012 06:20 AM
Quote:
Originally Posted by Anbieter (Post 2373330)
I get the error all the time, but the configs are correct..



I can't because i get the 500 Error :erm:
ensure that htdocs / public_html is set to CHMOD 755

what is your hosting platform ?
Unix / windows / nginx ?

Anbieter 10-16-2012 06:43 AM
Quote:
Originally Posted by simonhind (Post 2373334)
ensure that htdocs / public_html is set to CHMOD 755

what is your hosting platform ?
Unix / windows / nginx ?
I'm using a Windows Server 2008

TheSupportForum 10-16-2012 06:49 AM
Quote:
Originally Posted by Anbieter (Post 2373338)
I'm using a Windows Server 2008
right so you need to ensure you have .web in root folder

please upload

do_not_upload/rewrite/iis7/

web file to root folder and remove .htaccess

Anbieter 10-16-2012 07:01 AM
Quote:
Originally Posted by simonhind (Post 2373339)
right so you need to ensure you have .web in root folder

please upload

do_not_upload/rewrite/iis7/

web file to root folder and remove .htaccess
No change :/

TheSupportForum 10-16-2012 07:09 AM
Quote:
Originally Posted by Anbieter (Post 2373342)
No change :/

the est option is creating a support ticket with vbulletin
provide them with ftp details and such to check what the issue might be

Anbieter 10-16-2012 08:26 AM
Quote:
Originally Posted by simonhind (Post 2373343)
the est option is creating a support ticket with vbulletin
provide them with ftp details and such to check what the issue might be
They were unable to help me :(

TheSupportForum 10-16-2012 08:46 AM
Quote:
Originally Posted by Anbieter (Post 2373356)
They were unable to help me :(
PM me ftp details

i will take a look for you, thats if you don't mind

Anbieter 10-16-2012 09:46 AM
Quote:
Originally Posted by simonhind (Post 2373361)
PM me ftp details

i will take a look for you, thats if you don't mind
Is it okay if i tell you later?

I have to work now :/

TheSupportForum 10-16-2012 09:49 AM
Quote:
Originally Posted by Anbieter (Post 2373374)
Is it okay if i tell you later?

I have to work now :/

yeah i see no problem with that

Anbieter 10-16-2012 09:51 AM
Quote:
Originally Posted by simonhind (Post 2373376)
yeah i see no problem with that
Thank you very much!

sukagwe 12-13-2012 12:28 PM
try to change file permission to 644 & folder permission to 755, I've the same problem too.. :)

SiteTalkZone 02-27-2013 09:54 AM
Try uploading the files in FTP (use filezilla) instead of extracting it from cpanel. I got this issue when I extract the files from cpanel.

DiageoLiam 03-25-2013 04:46 PM
We keep on getting the exact same error. Exhausted everything with our web hosts and vBulletin support has been about as much use as a chocolate fire guard. Seems that this issue is very common and an error within vBulletin.

--------------- Added [DATE]1364230160[/DATE] at [TIME]1364230160[/TIME] ---------------

Are you using an add-on domain? Try using your parked domain/core/install/install.php - that worked for us.

Also ask your hosts to check the .htaccess file, they told us it's missing vital PHP 5 code

DivisionByZero 03-25-2013 09:06 PM
Quote:
Originally Posted by DiageoLiam (Post 2412200)
Also ask your hosts to check the .htaccess file, they told us it's missing vital PHP 5 code
I'm eager to know who told you that an .htaccess file has PHP code in it to begin with.

Lynne 03-26-2013 12:21 AM
Quote:
Originally Posted by DivisionByZero (Post 2412268)
I'm eager to know who told you that an .htaccess file has PHP code in it to begin with.
Probably the line to use PHP5 instead of PHP4.

DivisionByZero 03-26-2013 12:31 AM
doh!

I read it as someoone telling him that there's "php code" in it somewhere :)


All times are GMT. The time now is 04:59 PM.

Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2025, vBulletin Solutions Inc.

X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.01512 seconds
  • Memory Usage 1,828KB
  • Queries Executed 10 (?)
More Information
Template Usage:
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (16)bbcode_code_printable
  • (26)bbcode_quote_printable
  • (1)footer
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (6)option
  • (1)post_thanks_navbar_search
  • (1)printthread
  • (34)printthreadbit
  • (1)spacer_close
  • (1)spacer_open 
Phrase Groups Available:
  • global
  • postbit
  • showthread
Included Files:
  • ./printthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/class_bbcode_alt.php
  • ./includes/class_bbcode.php
  • ./includes/functions_bigthree.php 
Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • printthread_start
  • bbcode_fetch_tags
  • bbcode_create
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • printthread_post
  • printthread_complete