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-   -   Registration Moderation Problem (https://vborg.vbsupport.ru/showthread.php?t=285685)

vb50kgpoo 07-18-2012 06:46 AM

Registration Moderation Problem
 
Hi
I use vb 4.1.12
In admincp > User Registration Options > Moderate New Members, I have this set to "yes", but it don't. That is, people can register and I am not asked to approve anything.

Please help

kh99 07-18-2012 10:53 AM

Users should be registered but put in a usergroup with limited permissions. If you go to adminCP, Moderation > Moderate Users, do you see any users listed there? Could you have installed a modification that changes the way registration works?

vb50kgpoo 07-19-2012 04:44 AM

Nope, no users there.
Nope, don't think anything I have added could have bypassed this.

Lynne 07-19-2012 03:10 PM

Do you have any users in the usergroups Users Awaiting Moderation or Users Awaiting Email Confirmation?

vb50kgpoo 07-20-2012 05:39 AM

Quote:

Originally Posted by Lynne (Post 2349560)
Do you have any users in the usergroups Users Awaiting Moderation or Users Awaiting Email Confirmation?

Users are never put into moderation. I never get any chance to approve registrations.

Lynne 07-20-2012 03:53 PM

That isn't what I asked. I am asking you to look into your Usergroup Manager and let me know if you have any users in the two usergroups I specified.

vb50kgpoo 07-22-2012 03:56 AM

OK, sorry Lynne, yes there are;
Users Awaiting Email Confirmation 5
Users Awaiting Moderation 8

Lynne 07-22-2012 03:49 PM

The users in the Email Confirmation group will not show up for Moderation until they confirm their email. The users in the Awaiting Moderation group should be awaiting approval from you.

vb50kgpoo 07-23-2012 05:15 AM

Hi Lynne
Thanks, but I do not get any registration approval emails. And people register and post without any problem, and without my approving their registration!
:(

--------------- Added [DATE]1343028092[/DATE] at [TIME]1343028092[/TIME] ---------------

And I can not find anywhere to list and approve registrations. If this is Admincp > Moderations > Moderate Users, I get No Matches Found

Lynne 07-23-2012 03:19 PM

Go to the very front page of your admincp. In the stats box on the very right side, it should list "Users to Moderate", "Threads to Moderate", "Posts to Moderate", etc.

As for them posting, you need to check the actual usergroup permissions. If your usergroup Awaiting Moderation has posting permissions, then that is why they are posting.

vb50kgpoo 07-23-2012 05:09 PM

I am using vBulletin 4.1.12 Patch Level 2
I can not find any stats box.
In usergroup manager, Users awaiting moderation; all set to "No" under Post / Thread Permissions

Lynne 07-24-2012 01:32 AM

1 Attachment(s)
The box with the info about your server and attachment usage, etc:

https://vborg.vbsupport.ru/attachmen...1&d=1343100726

vb50kgpoo 07-24-2012 04:19 AM

Oh, OK, sorry;

Users to Moderate 0 [View]
Threads to Moderate 0 [View]
Posts to Moderate 0 [View]

Lynne 07-24-2012 04:30 PM

Hmmm, if you look at the list of users in the Users Awaiting Moderation usergroup, are the registration dates recent?

vb50kgpoo 07-25-2012 01:02 PM

Admincp, Search For Users / User Manager, Find Users Awaiting Moderation;

No Users Matched Your Query

Please do not forget, the issue is I am not being emailed to moderate registrations / given the chance to moderate registrations

kh99 07-26-2012 10:34 AM

Matthew over on vbulletin.com was answering a similar question (maybe it was yours), and he suggested checking the facebook settings (if you have that enabled), to make sure facebook users aren't being put directly in to "Registered Users".

vb50kgpoo 07-28-2012 07:03 AM

Quote:

Originally Posted by kh99 (Post 2351561)
Matthew over on vbulletin.com was answering a similar question (maybe it was yours), and he suggested checking the facebook settings (if you have that enabled), to make sure facebook users aren't being put directly in to "Registered Users".

Hi Kevin
Thanks, no, not done that.
So I think I must get support / file a ticket on vb com?
Regards / RSVP
Ed

Simon Lloyd 07-28-2012 07:44 AM

Have you given Registered users a secondary usergroup? if you have and the permissions for that secondary usergroup are higher than the primary then the higher permissions win, so if the secondary usergroup is allowed to post then thats what will happen!

vb50kgpoo 07-28-2012 10:12 AM

Quote:

Originally Posted by Simon Lloyd (Post 2352057)
Have you given Registered users a secondary usergroup?

Nope, not done that.

Simon Lloyd 07-28-2012 11:20 AM

So i suppose the next question is what plugins do you have? have you written any yourself?

As a test create a new default style with no parent, try to register and see if you go in to moderation then.

vb50kgpoo 07-28-2012 11:36 AM

I think I will file a support ticket, but thanks.


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