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Skin.
One of my users said, whenever she's browsing in the "orange" skin, whenever she ticks the Remember Me box, it doesn't keep her logged in.
However, whenever she's doing something in another skin, (ex, clicking on a forum) she gets redirected back to the orange skin. Diagnoses on why? |
Bump.
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Bump. Please.
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Bump, anyone have an idea?
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Bump. Anyone got a clue?
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Is it only happening to that one user?
Have they cleared their cookies/cache/etc? Do you have any other skins similar to the orange skin? If the same thing doesn't happen with the similar skins (if any) then I would say it's on the users end. |
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And if she clicked on a different style, and did anything else IN THAT different style, she'll get kicked back to the orange skin, so it's like if she does anything in any other skin, she'll get kicked back to the orange skin. Any thoughts? |
Those both sound like cookie-related things. Does she have cookies disabled?
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Still any thoughts? |
What web browser is she using? Can she try another one?
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If it's not a cookie problem I can't imagine how it's a site issue.
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Do you allow your users to browse your site with both:
Code:
www.yoursite.com Code:
yoursite.com |
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Any other thoughts? she said, one user switched to the "blue" skin, and the problem stopped, but then she said another user uses the orange skin, without no problems. So, what's up? |
Ok, here's a suggestion. Add this to your .htaccess to your root directory and see if it fixes the problem. This will redirect all non-www url's to www url's
Code:
RewriteEngine On |
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