4.0 latest Patch Member Login Issues Pls Help.
 

Hi,

i have had many complaints about login into my forum. I have the latest patch and everything but it seems not to work for some people? I dont know what to do anymore, pretty clueless why this is happening.

I even turned off double opt in but still having issues. It worked for myself so i dont know if it is my fault or the users fault?!

my forum is: http://myttoos.com/community

I would really appreciate if someone has an idea about this bug.

Recent email:


Subject: Failed Login Notification on Myttoos.com - Tattoo & Piercing Community

Dear The Inker,

Someone has tried to log into your account on Myttoos.com - Tattoo & Piercing Community with an incorrect password at least 5 times. This person has been prevented from attempting to login to your account for the next 15 minutes.

The person trying to log into your account had the following IP address: 124.187.76.219

All the best,
Myttoos.com - Tattoo & Piercing Community

When you upgraded to the latest patch, did you run the upgrade_402_salt.php script like the announcement said to?

Yes, isnt that they only one offered?

Our forum is having the same log in issues, but different error message.
Just says incorrect password, you have used 1 out of 5 tries blah blah blah.

2 members can not log in, Im sure there's more.

Just did the latest patch 2 days ago.

I asked if you manually went and ran that script. If you did not, you WILL have problems. Many, many, MANY people skipped that step. This is NOT a normal patch release where all you have to do is upload the files. You MUST run the script also.

yes Matty, that is the same with us. I have over a hundred having this issues.

What can we do about it?

As stated above by Lynne, did you run that upgrade_402_salt.php file? if you didn''t, try to do so and see if that would help.

Ran the patch, but still having problems logging in.

anyone? members are angry they can't log in!

Did you clear cookies?

Yes, tried logging into their usenames myself, I got the incorrect password error.

Reupload all the files from the patch and then rerun the install/upgrade_402_salt.php file.

The instructions are NOT very clear on this. It leads one to believe that if you have sl2 or 3 you only need to upload the files.

Is step 5 required even when the statement reads otherwise? I am not trying to be smart but I am not a seasoned vBulletin member and if I read that a script run is not required that how can I be sure when the instructions are as written?

--------------- Added [DATE]1270427585[/DATE] at [TIME]1270427585[/TIME] ---------------

Uploaded files again and ran script. Members are noting that they can log in. Thanks Lynne.

Ok thanks. So when i do this now can those 40o members login with the same password or do i have to generate a new password for each one by one now?

Not sure how i can do that auto. to so many people now? Any suggestions?

Mine have the same problem with you.. Members cannot login to the forum..

I am very upset about this.

I have paid a lot of money and now 400 people wont be able to login and probably will have to reregister.

I mean, what the hell is vbulletin thinking?

--------------- Added [DATE]1270496730[/DATE] at [TIME]1270496730[/TIME] ---------------

Did they have to register again? A few of mine said it still doesnt work so i guess they have to register again or is it still not working? I just did as Lynne told us to do.

Why do i have to pay so much money and it is still not working although I have done everything and still some people cant login with the generated password.

That is really ++++ed up....