Banned
 

I have a big problum and hope someone can help me with it. I have VB 3.8.4 and the site has been open now for 3 weeks. Everything was going great untill this pass weekend when i went to login i got a screen saying that i am banned from my own site. It looks to me that the banned settings is not working experiencing trouble with the ban feature. It seems after you register at ************* and then log out, the next time you come back to ***********site to relog in, you get a message telling you that you have been banned. Now you don't have to log out all just close ur browzer and open a new one you get the, you have been banned.

Can someone please help me with this.

Thank you
LEGS

Register a new user, and stay logged in. Upload tool.php (from the do_not_upload folder) into your admincp. Now point your browser to that url and enter your license number. You will then be able to promote your new user to admin status. Then delete the tools.php file and login to the admin panel and fix whatever you did you ban people.

I have not banned any members on the site. There is something goin on with the banned. The banned feature has been disabled and still have the same problum.

Thank you
LEGS

Default vbulletin doesn't just go and start banning users. You either have a modification that isn't working right that is doing it, or someone is doing it deliberately, but the software does not just suddenly start banning users.

Just what i was thinking. A modification that is not working right. I have a webmaster i told him about it but he is not doing anything about it. Do you think you can help me?

Thank you
LEGS

Lynne has already told you how you can regain admin access. From there simply disable all mods in the AdminCP.

I have been gaining admin access since yesterday. You don't have to be nasty. Last time i come for help.

Legs No one is being nasty.

Lynne tried to explain how to fix your problem. Wired1 tried to help you understand a little better.

Once you login to your adminCP scroll down and look for Products and Plugins, then click on Manage Products, then disable your products till you find out what one is causing the problem.

I have done what lyn said and still have the problum. Now i have deleted the mod's as well and still have the same problum.

Wired1, sorry i took you reply the wrong way.

How far did you get in following what I suggested? Did you promote your new user to admin status? Were you able to log in? What is the situation right now?

Did what you said lynne and when i log out to login with the new admin this is what i get:

vBulletin Message

You have been banned for the following reason:
No reason was specified.

Date the ban will be lifted: Never

All of my members get the same thing. It's a 3 week old site and have no idea what's going on. Everything was good for 3 weeks.

Disable your mods via config file.

I try the disable way no go. I have deleted my mod's and still the same.

Link to your forum would be a great help.

Link:

How did you delete your mods if you weren't able to get into the admin panel?

Have you tried reuploading all your vbulletin files? Or looked to see if there are any strange files that have been added lately? The reason I ask is that I seem to recall some guy hacking sites and doing exactly what is going on here (setting everyone to be banned).

I always been able to get into my admin panel to login. Thats the only way i can get in. I'm not the one that installed the VB as i don't know how to do that. I have another site and been running great for years with mod's on it. It's the same webmaster i'v had for years. Some times the webmaster is outer state and can't get a hold of him.

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Ok, after deleting the mod's and giving it some time.............I am able to get in to the forums but.......................when i log out i get the screen you have been banned. If i don't log out i can get into the forums. I will install the mod's again one @ a time to see which is the one that's giving me the trouble.

I want to thank everyone for all you'r help in this matter. Still if you have any idea as to why i still get the banned screen after login out, Please let me know.

Thank you
Legs

OK, I guess I misunderstood some of the problem.

So, when you are in the admin panel and you look up a user, are they in a banned usergroup? Or are they in the Registered usergroup? If they are in the registered usergroup, if you go to the Usergroup Manager > REgistered usergroup > edit, is "This Usergroup is not a 'Banned' Group" set to Yes? (It should be if you do NOT want them to be banned.)

It's set to yes.

user, are in the Registered usergroup. I have no banned members at all as i have not banned anyone.

Turn your forum's ON looks like they're off lol.

OK, going back to looking up a user, are they in any additional usergroups or only in the Registered usergroup? If yougo to Users > View Banned Users, does anyone show up there?

Also, when you removed all your mods, did you actually remove them or just disable them? And did you remove any file or template edits you made for the mod? And have you tried turning off the plugin system to see if things change?

Forums are on never turned it off. I have it so when a guest is on they don't see nothing so they can register.

AdminCP>Usergoups>Usergroup Manager> Group > Find Setting

Usergoup is NOT a Banned Group - Set to YES

Im viewing a page that it says im banned.

I have a few usergroups.

I actually remove them all. Starting to install them again one by one and checking after evry install.

Wow, i registered, and activated my profile, you have to check that setting i pointed to Banned group, im getting a "your banned' for forum index.

That's what i been trying to say all this time.

When you uninstalled the mods, did you remove any file edits you had to do for them? Have you tried uploading all default files?

learn to read much?

This Usergroup is not a 'Banned' Group (Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviors.)

Set to: yes

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Removed them all.

Looks like guests are still banned =\

Yes. Working on it. I can give you admin access if you like to take a look. I have added a few hacks and i have Disabled them now and yet the same problem.

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This problem i have is only on the 3.8.4 because the 3.8.0 is working great for a long time now with alot of mod's and skins. Well i guess i'll have to have the 3.8.4 uninstalled and install 3.8.0.

Thank you for all your help.

LEGS

If you need help contact me.

I might have a solution.

Go to the AdminCP -> Usergroups -> Usergroup Manager -> Edit Usergroup (Unregistered / not logged in).

Check to see that "This usergroup is not a banned group" is set to yes. I have never been to your site and get a ban message.

You may have re-configured the ban message or someone has hacked your forums and has started banning everyone.

He's already been told multiple times to check that and swears it is set to Yes.

New VB installed 4.0 installed and working good.

And yes it is set to yes. My webmaster checked it and said all setting are set right. One of my admin change one thing in the nav and that's what was giving the problem. But all and all i now have 4.0 VB.

Only problem is, your vB4.0 version is also telling me I'm banned.

Upgrading a forum very rarely takes care of a problem. You need to figure out what happened and fix it.

Also, you need an index page in your root folder.

That's because you are trying to ogin on the old url, the 4.0 has a new url.

I went to http://yoursite.com/forums/ instead of http://yoursite.com/forum/ and got your 4.0 forums.