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-   -   vBulletin.com Forum Now Protected? (https://vborg.vbsupport.ru/showthread.php?t=225777)

Mudcrutch 10-22-2009 03:49 PM

vBulletin.com Forum Now Protected?
 
I can't seem to get on the official vbulletin.com forum.

Anyone else have this issue?

--- edit: a maintenance message now comes up ---

Lynne 10-22-2009 03:50 PM

They are doing an upgrade at the moment.

Mudcrutch 10-22-2009 03:51 PM

Thanks. I was confused and thought you had to have an active license now to view them. That would have been bad!

Bounce 10-22-2009 03:57 PM

https://vborg.vbsupport.ru/showthread.php?t=225741 ;)

Mudcrutch 10-22-2009 04:16 PM

Thanks for the link.

A very poor way to block off the forum. It needs a page with information as to why it is down and not just pop-up a prompt for a username/password. Confusing!

denman75 10-22-2009 04:20 PM

pff i send them a mail i thought they banned me or so
not a nice way to inform us :(

Quantnet 10-22-2009 04:27 PM

They are having technical problem with the upgrading process. It may have failed.
I was visiting it earlier when they started the upgrade and the forum is in debug mod and full of error message. Then 15 minutes later, they password it so people can't see the error.

I wonder if they failed and have to revert back to 3.8.4

Skyrider 10-22-2009 04:38 PM

Quote:

Originally Posted by Quantnet (Post 1903791)
They are having technical problem with the upgrading process. It may have failed.
I was visiting it earlier when they started the upgrade and the forum is in debug mod and full of error message. Then 15 minutes later, they password it so people can't see the error.

I wonder if they failed and have to revert back to 3.8.4

Same, the only thing I saw was like a cache forum with debug enabled. They could have made a forward instead (like they have done when they started the maintenance) rather than password protect the whole forum.

LilPimp 10-22-2009 04:41 PM

I thought u had to put ur customer license number and password but then i read this.. i guess we just gotta wait..

Skyrider 10-22-2009 04:41 PM

Quote:

Originally Posted by LilPimp (Post 1903800)
I thought u had to put ur customer license number and password but then i read this.. i guess we just gotta wait..

Yea, I tried the same but it didn't work :p. I did contacted them about this though. Find it rather bad to password protect the whole forum which confused a lot of people. Forward to an URL or to a message that the forums are being worked on is much better. I find it rather unprofessional :-\. Of course they need to access the main forums but a forward on the main url should be the way to go.

Dflow75 10-22-2009 04:46 PM

Oh I cant wait to view vB 4.0

Fynnon 10-22-2009 04:50 PM

Is it "tomorow morning" already ? :O
Where are these guys located (so we can calculate the GMT)?

Andy 10-22-2009 05:01 PM

Quote:

Originally Posted by Fynnon (Post 1903809)
Is it "tomorow morning" already ? :O
Where are these guys located (so we can calculate the GMT)?

They indicated PST. So should be up soon.

Floris 10-22-2009 05:05 PM

We're chatting live with vborg/vbcom/ib staff and users in irc.vbirc.com / #chat - feel free to join. lynne - tnx for showing up there too btw, always cool to see you poke hand in air and go WhooHooo :D

GregK1947 10-22-2009 05:36 PM

Not a very good start if IB can't even get the upgrade to work. Oh well, doesn't affect me or my forums so I'll just keep checking back with them. But, it would have been nice if, like one user stated, they had a maintenance screen up letting people know what is going on.

--------------- Added [DATE]1256237925[/DATE] at [TIME]1256237925[/TIME] ---------------

Ah ha! The have their maintenance screen back up so they must be making progress. Hopefully it won't be much longer.

adamdavidconn 10-22-2009 06:21 PM

maintenance screen is now up, not very informative, but still a screen

Quantnet 10-22-2009 06:27 PM

It's definitely not a positive experience for them as they struggle to upgrade. They mentioned that they have tested the upgrade with a copy of vb.com database and it went perfectly.
I can only pray that the first people to upgrade on their forums won't have anything go wrong.

Lynne 10-22-2009 06:33 PM

Quote:

Originally Posted by Quantnet (Post 1903873)
It's definitely not a positive experience for them as they struggle to upgrade. They mentioned that they have tested the upgrade with a copy of vb.com database and it went perfectly.
I can only pray that the first people to upgrade on their forums won't have anything go wrong.

Several of the alpha team members have done upgrades on test forums and things have gone smoothly. I heard the issue right now is a bit more complicated than just an upgrade.

scottct1 10-22-2009 07:03 PM

Must be a really simple upgrade huh? ;)

Adrian Schneider 10-22-2009 07:05 PM

Quote:

Originally Posted by Quantnet (Post 1903873)
It's definitely not a positive experience for them as they struggle to upgrade. They mentioned that they have tested the upgrade with a copy of vb.com database and it went perfectly.
I can only pray that the first people to upgrade on their forums won't have anything go wrong.

Agreed... doesn't make me too inclined to upgrade.

Though, I imagine their board is huge and has some modifications made to it which complicates things.

jmurrayhead 10-22-2009 07:44 PM

You're basing your willingness to upgrade to 4.0 off of the first Beta?? :rolleyes:

yessir 10-22-2009 07:47 PM

Quote:

Originally Posted by jmurrayhead (Post 1903907)
You're basing your willingness to upgrade to 4.0 off of the first Beta?? :rolleyes:

At this time, why not? Should we base it on a gold release that hasn't been created yet?

jmurrayhead 10-22-2009 07:51 PM

Quote:

Originally Posted by yessir (Post 1903909)
At this time, why not? Should we base it on a gold release that hasn't been created yet?

Okay, so you're saying just because one test upgrade at vb.com on a beta went wrong, you don't want to upgrade your site at all? That's the impression I got from the post above mine and the post that person quoted. Doesn't make sense to me. It's beta software...sh!t happens.

scottct1 10-22-2009 07:52 PM

Quote:

Originally Posted by jmurrayhead (Post 1903907)
You're basing your willingness to upgrade to 4.0 off of the first Beta?? :rolleyes:

And what about all the Alphas?

Its a bad sign when the company that makes the software cant upgrade its own site with its own software.

jmurrayhead 10-22-2009 07:56 PM

Quote:

Originally Posted by scottct1 (Post 1903919)
And what about all the Alphas?

Its a bad sign when the company that makes the software cant upgrade its own site with its own software.

It's not considered stable yet, so I don't see it as a bad sign. It's still in development.

Mudcrutch 10-22-2009 08:01 PM

For a while the link of the graphic was going to "the-best-forum.com" or something like that. odd.

darkblade25 10-22-2009 08:01 PM

The forums are working now.

Nvm. It was for a second ago.

Mudcrutch 10-22-2009 08:05 PM

Back to the password prompt. Uh oh.

Trevor Hannant 10-22-2009 08:14 PM

That would suggest that it's up but they're doing some QAT on it before letting Joe Public loose on it again...

steven s 10-22-2009 08:14 PM

They are damned if they do, damned if they don't.
People were expecting to see beta test sites and IB makes the decision to post their own beta. Good for them for throwing it out there.
Like I said, damned if they do, damned if they don't.

adamdavidconn 10-22-2009 08:15 PM

thats means they are probably trying it again.

well, hopefully this time it will work.

Fynnon 10-22-2009 08:25 PM

They had to make this update because you cant sell something people cant see in action !

johnrizz 10-22-2009 08:32 PM

Yeah, well think again!

adamdavidconn 10-22-2009 08:52 PM

maintenance redirect back up

i think its try #2

Trevor Hannant 10-22-2009 08:57 PM

Quote:

Originally Posted by adamdavidconn (Post 1903950)
maintenance redirect back up

i think its try #2

2!? ;)

Bounce 10-22-2009 10:17 PM

or try 22 :D

Ingenious 10-22-2009 10:29 PM

Agree with the comment above "dammed if they do, dammed if they don't". Let's give them some slack, I'm looking forward to seeing this, and would rather see an early and possibly unstable release than wait months!

Link14716 10-22-2009 10:44 PM

.
Quote:

Originally Posted by Ray Morgan (here)
Greetings all,

Well, we've had our share of excitement this morning, and since this thread was going on, I hope you don't mind my popping in to explain what's going on over at vb.com.

We decided to take some extra time before bringing the forums back up this morning after the upgrade to 4.0. Briefly, here's what happened.

First, the good news: The installation of 4.0 itself actually went as planned. The upgrade to 4.0 Publishing Suite from the 3.8.4 base product was seamless, and that agrees with the success the alpha/beta team has seen up to this point.

The issues we encountered were related to the fact that the instance of vB running on vBulletin.com has integration points with various business systems: administration, release management, ticket support, the product information site, and more. Cooler heads make better problem solvers, so we chose to investigate and solve the problems with the site offline rather than live to the world.

The issues we ran into are unique to our environment, and they are not things that would factor into a normal customer installation.

Our forums are actually up, running and stable now, but are only accessible to our internal staff. Given that this is such an important upgrade, we're taking our time and being careful, and we're planning on opening our forums back up tomorrow morning.

.

steven s 10-22-2009 10:56 PM

Thanks, but I think posting on vb.org would have been more appropriate [for Ray].

Dave-ahfb 10-22-2009 11:05 PM

I hate to insert common sense into an IB related concern, but I guess I am just bored. Do you think this means they may now extend the deadline past the 30th? nah, forget I asked.

I am going back to stare at the vb maintenance page, the one that shows the guy with his head stuck in the sand.


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