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-   vBulletin Pre-Sales Questions (https://vborg.vbsupport.ru/forumdisplay.php?f=26)
-   -   i,m still canot activated (https://vborg.vbsupport.ru/showthread.php?t=212117)

brave24 04-24-2009 11:54 PM

i,m still canot activated
 
as u told me sir in last post put my license key and activate it already and changed my email by paid id and i still canot see my self as activated user

i donot know why and the problem who take my name sadness here . i canot resgster by it

sorry for distrub but realy need some help and in .com they told me come here i will find my help

wait ur reply

Lynne 04-25-2009 02:51 AM

- your email is case sensitive. Make sure it is *exactly* the same on both sites
- make sure on the members page that you checked the box next to vbulletin.org to allow vb.org to check your license status.

Dismounted 04-25-2009 05:24 AM

Please read the following message carefully:

brave24,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here, vB-Chinese users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

Noosphere 04-25-2009 10:30 AM

I have the same problem as Brave trying to register another license - I've done all the above and still see the 'unlicensed' message. I think there may be a problem on either vbulletin.org or vbulletin.com's end :)

Dismounted 04-25-2009 10:31 AM

Most likely, you did not read the last bit: The update of your account can take up to one hour.

I say this because you are showing as licensed now. :)

Noosphere 04-25-2009 11:19 AM

Quote:

Originally Posted by Dismounted (Post 1798670)
Most likely, you did not read the last bit: The update of your account can take up to one hour.

I say this because you are showing as licensed now. :)

You must not have read my post :) (*humor alert* no sarcasm intended)

The 'unlicensed' message I'm seeing is for the other license I purchased. I completed the required section 12 hours ago and nothing's changed.

Guess it's possible I'm missing something obvious I still need to do. But if there is something else needed, I'm not aware of it?

Dismounted 04-25-2009 11:22 AM

How do you "register" another license? A license can be associated to up to 3+1 emails at a time. Your account is either "licensed" or "unlicensed".

BGObsession 04-25-2009 11:32 AM

Dismounted,
Maybe I'm confused. I am co-owner of 2 sites, each with a separate vbulletin license. 'Noosphere' is one, 'BGObsession' the other. I can't seem to get the 'unlicensed' tag removed from the 'BGObsession' account here.

Dismounted 04-25-2009 12:11 PM

Check the email you used to register here, and use the exact same email in your license (case sensitive).

freewilley 04-25-2009 02:00 PM

When I get licensed my account got activated instantly really it dint took me even 5 minutes, when you enter the email in your vbulletin members area make sure you check the support from vb.org and other sites there. may be you might have missed it without knowing.

regards

brave24 04-25-2009 03:04 PM

<font color="Magenta">i already have lcinced key and not change it

so how am resgister in .com ?

and also i canot login my orignal name or register by it

plz any help there . why this only forum i canot resgister ?

any real help ?
</font>

freewilley 04-25-2009 03:50 PM

open a support ticket.. you cannot really share your account details with anyone.. unless you know them well or some staff of vb.com

brave24 04-25-2009 04:18 PM

<font color="Magenta">finally activated ohhhhhhhh

can i ask to change my name plz ?

my orignal name in all vb forums

sadness

can some staff here change for me ?

</font>

Lynne 04-25-2009 04:19 PM

You are showing up as licensed now.

Lynne 04-25-2009 04:20 PM

Quote:

Originally Posted by brave24 (Post 1798833)
finally activated ohhhhhhhh


can i ask to change my name plz ?

my orignal name in all vb forums

sadness

can some staff here change for me ?


See this Sticky - Name Change Requests

mgcom 04-25-2009 10:14 PM

I can't log into the memebers area to ok you guys checking the L, i have used every userID and password available and i still can't get in

Lynne 04-25-2009 10:57 PM

That is an issue you need to contact vb.com about. If you go to their Contact Us page, you will see this:
Quote:

Technical Support We offer a variety of self-help technical support resources, as well as a dedicated team to answer all your vBulletin questions! To proceed, please log into the support area located in the online customer members area (technical support assistance is only available to vBulletin customers). If you have lost your login details, please click here.

Dismounted 04-26-2009 05:11 AM

Quote:

Originally Posted by mgcom (Post 1799009)
I can't log into the memebers area to ok you guys checking the L, i have used every userID and password available and i still can't get in

You log in with a customer number and password - which is not chosen by yourself. It sounds like you haven't purchased vBulletin in the first place.

mgcom 04-26-2009 08:34 AM

Quote:

Originally Posted by Dismounted (Post 1799133)
You log in with a customer number and password - which is not chosen by yourself. It sounds like you haven't purchased vBulletin in the first place.

I spent 92 quid on a licsence, i got emailed username and activation code and a customer number - i have tried them over 20 times now and the log in window for the members area just keeps re-appering.

I have taken a support ticket on the .com but this is the site i really need to use.

Cheers

Dismounted 04-26-2009 10:17 AM

We do not have access to any licenses - as Lynne has suggested, you must open a support ticket @ vB.com (which you have done).

mgcom 04-26-2009 04:35 PM

Seems to be sorted now, for some reason the customer id and password were bogey

Thanks for the help, how long before i am sorted on .org ?

Dismounted 04-27-2009 05:45 AM

You are showing up as licensed.

mgcom 04-27-2009 08:31 PM

Good Times

Now watch me wreck everything trying to install things i haven't got a clue with what i am doing.


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