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-   -   post editor box problem (https://vborg.vbsupport.ru/showthread.php?t=207014)

x9x6 03-01-2009 04:01 PM

post editor box problem
 
hi

i have problem in my post editor. the problem is i can't press any thing in the editor. even the icons.

I search for the problem in the forums but I haven't found any answer that could solve the problem.

So first of all i checked the default style and the problem is same, that mean my header include was fine and the style fine too.

secondly, I upload the whole clientscript folder to prevent any fake file.

but that doesn't make any change and still the problem there.

i tried to shift the WYSIWYG to normal mode and that doesn't work too.

i thought that the problem was from my explorer but my friend got the same problem.

Need an answer please :(

--------------- Added [DATE]1235931460[/DATE] at [TIME]1235931460[/TIME] ---------------

btw the quick reply box works fine.

only the post,PM and thread editor not working

Lynne 03-01-2009 04:20 PM

Verify that the files you uploaded are not giving an error (try each in your browser). Try all the files including in the page source of your page.

x9x6 03-01-2009 05:46 PM

there r no errors in the forum pages including the posts or the theard and PM

do you mean i verify the files under clientscript folder ?

Lynne 03-01-2009 05:50 PM

I mean, look in the page source for lines like this:
HTML Code:

<script type="text/javascript" src="clientscript/vbulletin_global.js?v=3612"></script>
and then put the url into your browser and make sure you get something.

x9x6 03-01-2009 07:23 PM

i have found these

Code:

<script type="text/javascript" src="clientscript/vbulletin_global.js?v=381"></script>
<script type="text/javascript" src="clientscript/vbulletin_menu.js?v=381"></script>

and there r more of them

Lynne 03-01-2009 07:54 PM

OK, but make sure they exist and are readable. Someone was here just a couple days ago and swore they reuploaded everything and all the files were there but stuff wasn't working. When I put a couple of the clientscript files into my browser to see if I could read them, I got an error - his permissions were incorrect on the files and therefore were not being read and so that part of his forum was broken.

x9x6 03-02-2009 07:42 AM

this is the link

http://forums.x9x6.net/

and what's the files and folders are needs permissions ?

Lynne 03-02-2009 02:33 PM

I can't see an editor there since unregistered users can't use them.

You said you already created a default style and tested that and it still didn't work. Try disabling your plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS'true); 


x9x6 03-02-2009 04:19 PM

i desable the pulgin system by editing the config.php with the code

and it's the same

lynne i will send u a user and password with the link of the box in ur PM

so plz check it out

and thank you very much for your help and patience

looking for updates in this thread.

Lynne 03-02-2009 04:54 PM

I looked, but to be honest, you have so much added stuff on that page that it is hard to eliminate it all as a cause. Is there anyway you can create a totally default style - by that I mean one that has none of that added ad stuff or javascript at all.

x9x6 03-02-2009 05:12 PM

login agin i changed the sytle for you to the default.

and if u mean the google ads java it's from vbulletin Advertising system

i disable the advertising system and checked it

its same ....

Lynne 03-02-2009 05:41 PM

Everything seems to look fine. I compared your page to a default on my test site and then only thing that concerns me is this error in firefox that I get on your site and not on mine:
Code:

Error: fontoptions is not defined
Source File: http://forums.x9x6.net/clientscript/vbulletin_textedit.js?v=381
Line: 11

You may want to redownload that file from vb.com and then reupload it to your site.

x9x6 03-02-2009 06:08 PM

nothing ....

redownload it from member.vb and reupload the clientscript/vbulletin_textedit.js file

nothing happened so I have another clientscript/vbulletin_textedit.js file for the older version and it's works fine in my local server, but when I upload it to the web nothing happen.

so I reupload the whole clientscript/ again and nothing changes

you think it's might be from the server like blocked some java function for security reason or some thing like that ?

Lynne 03-02-2009 06:37 PM

I don't know. When did this problem start? Do you have anything in your error_logs?

x9x6 03-02-2009 06:49 PM

where can i find error_logs ?

no errors in any of the forum pages

--------------- Added [DATE]1236027046[/DATE] at [TIME]1236027046[/TIME] ---------------

the problem started 3-5 days a go

Lynne 03-02-2009 06:55 PM

If you don't know where the error_logs are, you probably need to ask your host.

It just suddenly started 3-5 days ago? Did you ask your host if they did any sort of upgrade to your server software at that time? Did you do anything on your site - add a mod, do an upgrade, etc?

x9x6 03-02-2009 07:18 PM

I recently update my forum to the new version in that days

Lynne 03-02-2009 08:17 PM

I really don't know. Obviously something is affecting it, but I can't tell by looking at the page source. You can try putting in a support ticket over at vb.com.

x9x6 03-02-2009 08:38 PM

ok thankx Lynne for your help

i will post in the support and when i get the answer i will post it here

x9x6 03-08-2009 05:07 PM

Quote:

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

Do you have the same problem?

Best regards,
Steve Machol
Customer Support Manager, vBulletin

vBulletin Home Page
http://www.vbulletin.com/
vBulletin Community Forums
http://www.vbulletin.com/forum/
this quote from Steve Machol froum the support ticket

if it's not working with you just w8 for the new version of vb and upgrade your forum.

and the problem will solve it self with the upgrade

note: i post this for the pplz who have the same problem they might find the solution here.

regards,
x9x6.net


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