Regisration Problems
 

Hi can anyone help me with this. On my forum when people try to register it asks for you to tick a box to agree, but even when people tick the box its is saying they have decided to to agree. Any ideas how to fix this

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I have noticed when i go into vbulletin option all options and try to save anything it just crashes out

If you create a new style with no parent (Admin CP > Styles & Templates > Style Manager > Add New Style) and set that to default and register using it, do you still have the same problem?

no that doesnt fix it

I just went to the site in your sig - http://www.channelislandsforum.co.uk/ and hit Registration and did not tick the Agree box and got "You have chosen not to accept the forum rules, so registration cannot continue.

Click here to return to the main forums page, or click the 'Back' button on your browser if you now want to agree with the forum rules."

yes i know, anyone know what is causing this?

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even when you tick the box it says that

Have you made any modifications to the register.php page? Perhaps try reuploading that. Also, try turning off your plugins and see if that fixes the problem.

will give it a go, the only think i have done is update my vbSEO nad sitemaps

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I disabled them and still the same

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I can manually set up a user from the cp

Did you disable them in your config.php file or from the admin cp? Try disabling from the config.php and using the default vbstyle and see what happens.

See: Help! I've broken my board! for a way to quickly disable all modifications.

After disabling your modifications, test again. If it still does not work, create a new style with no parent style and with your modifications still disabled test again.

Finally, reupload all non-image vBulletin files and test again with the default style and modifications disabled.

I disabled all my plugins and still getting the problem. When i go to Admincp/vboptions and click on all options. If i make any changes and click save it just hangs and does not save. Any ideas?

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I have noticed when i go to the vbulletin options in the cp, every option saves except


Site Name / URL / Contact Details

and the

Thread Display Option ( Show Thread )

When i click save on them 2 it just hangs and does not save. Im not sure why, any idea?

Have you checked your site error_logs? This is beginning to sound like a server issue.

Hi Lynne

No i have not tried them yet, where do i find them? admin cp?

And thanks for your help so far im sure we will suss it out, you may be right, it could be a server problem.

The logs are usually located on your server in the folder "/home/yoursitename/logs" You cannot get to them via your admincp.

Ok i had a look at the log and had a few errors there from 2 weeks ago, i think that was when i was updating one of my mods, this problem only started 2 days ago, but im a bit puzzled as i did'nt do anything.

have you done as suggested and reuploaded all of the none image files?

Yes i have uplaoded and overwriten all the files i have now unistalled all the mods that were showing up in the Diagnostics -> Suspect File Versions options and i am now getting this error

Forbidden
You don't have permission to access /register.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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CHMOD Prob? what should that be set to?

Check the permissions on the register.php file. Mine is 644.

Mine is 644 too

It's working for me. Perhaps you need to clear your cache.

Yes its working now, support gave me this thread

http://www.vbulletin.com/forum/showthread.php?t=197290

I shall be contacting my host to give them a few choice words

Thanks very much for all your help