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-   -   Does Anybody Still Use Photopost? (https://vborg.vbsupport.ru/showthread.php?t=164675)

xcingix 12-08-2007 11:21 AM

Does Anybody Still Use Photopost?
 
I mean, their forums are even deader than before.
Am I missing something (perhaps a better gallery script that everyone is using)?
I used to see tons of sites using it, but I really don't see any anymore.
Anyone?

chriszep 12-08-2007 11:36 AM

hello I used it
7,879 photos , works for me
members would have a easer system
the problem is , if I found a better script , how to convert all the photos...

Hex_legend 12-08-2007 02:18 PM

i have licences for both but i use photopost vbgallery.

their site is dead, don't get much support :(

Zach is a great person though :D

firstrebel 12-08-2007 02:20 PM

I use Photopost Pro. Seems OK. Not as easy to customise as vB.

Bob

xcingix 12-08-2007 04:50 PM

I mean, I'm still using it, but the support is horrible.
I agree that Zach is cool.

AngelBlue 12-08-2007 08:52 PM

Quote:

Originally Posted by chriszep (Post 1397340)
hello I used it
7,879 photos , works for me
members would have a easer system
the problem is , if I found a better script , how to convert all the photos...

Which "better script" is this?

xcingix 12-08-2007 09:50 PM

Quote:

Originally Posted by AngelBlue (Post 1397562)
Which "better script" is this?

Im also curious.

ragtek 12-08-2007 09:53 PM

i'm using photoplog

xcingix 12-08-2007 10:02 PM

Quote:

Originally Posted by ragtek (Post 1397592)
i'm using photoplog

Photoplog and photopost look and act way too similar to me.
It would be great to find another VERY different alternative.
Maybe (the highly in demand) something like DevianArt.

Alfa1 12-08-2007 11:25 PM

I use Photopost Pro and I have been waiting for Andrews Links and Download Manager to evolve into a good image gallery, but I am afraid that might be years away.

Basically I hope that Jelsoft will release a image gallery as an official addon. Something that is integrated really well into vbulletin.

xcingix 12-09-2007 12:09 AM

Quote:

Originally Posted by Alfa1 (Post 1397632)
I use Photopost Pro and I have been waiting for Andrews Links and Download Manager to evolve into a good image gallery, but I am afraid that might be years away.

Basically I hope that Jelsoft will release a image gallery as an official addon. Something that is integrated really well into vbulletin.

Andrews Links and Download Manager? What are those?
Is that one guy that has developed other mods or something?
How is that relevant to a gallery?

Alfa1 12-09-2007 12:43 AM

This started as a links and downloads manager, but is now manager for all sorts of files, including streaming video, radio, images, documents, audio and lots more. It can be used as a image gallery, but functions are pretty basic. Still it's promising and Andrews support is amazing. Especially considering LDM's a free add on.

xcingix 12-09-2007 12:55 AM

Quote:

Originally Posted by Alfa1 (Post 1397658)
This started as a links and downloads manager, but is now manager for all sorts of files, including streaming video, radio, images, documents, audio and lots more. It can be used as a image gallery, but functions are pretty basic. Still it's promising and Andrews support is amazing. Especially considering LDM's a free add on.

Link me please.
Sounds good.
I'd like to take a look.
Im still not convinced that any gallery he/she makes is going to be anywhere CLOSE to something as good as deviantart's

ssslippy 12-09-2007 01:30 AM

Vbulletin now has the built in gallery semi. With a couple of database queries u could easily make the front page similiar the only thing you lose is the ability to have people post into the same gallery.

xcingix 12-09-2007 03:46 AM

Quote:

Originally Posted by ssslippy (Post 1397667)
Vbulletin now has the built in gallery semi. With a couple of database queries u could easily make the front page similiar the only thing you lose is the ability to have people post into the same gallery.

oOh yeah?
Sounds cool, but it's still not what a lot of people are looking for.
Sounds like VB is doing a lot with the new 3.70

Zilvia 12-09-2007 04:51 AM

I want something like Photopost that allows you to host your files off Amazons S3. I currently own 2x Photopost Pro, and one vBGallery which I bought before they bought them from vBAdvanced. Which was very sad because I went to vBAdvanced's vBGallery after being consistently disappointed with Photopost. I dont think there are any better solutions out there, Id buy a Jelsoft solutions in a heartbeat.

xcingix 12-09-2007 05:10 AM

Quote:

Originally Posted by Zilvia (Post 1397719)
I want something like Photopost that allows you to host your files off Amazons S3. I currently own 2x Photopost Pro, and one vBGallery which I bought before they bought them from vBAdvanced. Which was very sad because I went to vBAdvanced's vBGallery after being consistently disappointed with Photopost. I dont think there are any better solutions out there, Id buy a Jelsoft solutions in a heartbeat.

I hear u man.
It's like the ONLY option, but it disappoints.
I mean, if there was something else i'd use it.

Hornstar 12-09-2007 05:14 AM

Yeah I am using photopost pro, it has some great features, but it is a shame it is not fully built into vbulletin but it does the job well tho.

xcingix 12-09-2007 05:24 AM

Quote:

Originally Posted by hornstar1337 (Post 1397727)
Yeah I am using photopost pro, it has some great features, but it is a shame it is not fully built into vbulletin but it does the job well tho.

its such a non-gallery though.
it's like visitors have to LEARN how to use it like a windows software app before they can really use it.
The functions take to much getting used to.
If there was a really nice SIMPLE gallery out there, again LIKE deviantart it'd be great.
fully featured yet easy and ACTS like a gallery rather than some software app or forum.

Alfa1 12-09-2007 08:25 AM

Quote:

Originally Posted by xcingix (Post 1397661)
Link me please.
Sounds good.
I'd like to take a look.
Im still not convinced that any gallery he/she makes is going to be anywhere CLOSE to something as good as deviantart's

Deviantart's gallery is very good. I also think the flash uploader putfile and facebook uses is very good. But such solutions are grossly expensive.

You can find LDM here:
https://vborg.vbsupport.ru/showthread.php?t=119041

chriszep 12-09-2007 10:18 AM

Quote:

Originally Posted by AngelBlue (Post 1397562)
Which "better script" is this?

I write 'IF' :D

ScottW23 12-10-2007 07:53 AM

I wouldn't call our forums or our software dead. Both are full of life and have been growing like crazy. The PhotoPost sales/support forum received over 2,000 posts in November alone, and we're now up to about 10,000 total sites using PhotoPost (added about 2,000 new customers this year).

I don't get why people still say our support is bad. We have been around for 7 years now - there were support issues (growing pains) years ago that were resolved but people still like to refer back to that time period and assume that we never improved. If you've personally experienced bad support, that's one thing, and I'd really like to hear from you to find out how we can improve and resolve any outstanding issues for you. But if you're just passing along he said she said "yeah I heard photopost support sucks" rehetoric, that's not very kind. We do work hard at what we do and PhotoPost (Pro and vBGallery) is well known as the best gallery solution out there.

xcingix 12-10-2007 08:07 AM

Quote:

Originally Posted by ScottW23 (Post 1398425)
I wouldn't call our forums or our software dead. Both are full of life and have been growing like crazy. The PhotoPost sales/support forum received over 2,000 posts in November alone, and we're now up to about 10,000 total sites using PhotoPost (added about 2,000 new customers this year).

I don't get why people still say our support is bad. We have been around for 7 years now - there were support issues (growing pains) years ago that were resolved but people still like to refer back to that time period and assume that we never improved. If you've personally experienced bad support, that's one thing, and I'd really like to hear from you to find out how we can improve and resolve any outstanding issues for you. But if you're just passing along he said she said "yeah I heard photopost support sucks" rehetoric, that's not very kind. We do work hard at what we do and PhotoPost (Pro and vBGallery) is well known as the best gallery solution out there.

Bro....
My assessment was from recent events.
I still get a response from even the most SIMPLE posts only like 2 days after.
Sometimes I post REALLY simple questions just to test my theory.

Man your uniform thumbnails STILL(!) don't work. you get uniform thumbnails, but the majority of them are blurry as H!@# (i can get 4 people to back me up). And you don't call that a bug.
Chuck denies he sees a difference.

Marco van Herwaarden 12-10-2007 08:20 AM

Please take this discussion to the Photopost website.

ScottW23 12-10-2007 08:24 AM

Quote:

My assessment was from recent events.
I still get a response from even the most SIMPLE posts only like 2 days after.
Sometimes I post REALLY simple questions just to test my theory.

Man your uniform thumbnails STILL(!) don't work. you get uniform thumbnails, but the majority of them are blurry as H!@# (i can get 4 people to back me up). And you don't call that a bug.
Chuck denies he sees a difference.
Please don't post pointless support questions just to test a theory - that slows down support and delays our ability to respond to real questions.

Our support response time varies between a few minutes and a couple days, depending upon how busy we are (like if we recently released a new update).

As the mod said, I'm happy to address your blurry thumbnail issue at the photopost support site -please pm me and point me to a thread so I can see your site.

henrikhansen 12-10-2007 03:01 PM

To me, the photopost forum seems alive with a reasonable number of posts each day.

Juan 01-02-2008 09:07 PM

I have been using photopost for 5 years. When it came out, it was great and ground breaking, there was simply nothing like it. The problem is that it has not progressed that much and there are better alternatives.

Their support is non-exsistant, it has always been pretty bad but it has got worse and to the point that is best not to bother. In the years that I have been using Vbulletin, which is about 6, I have never needed to send a support ticket because solutions to every problem can be found in their forums. Photopost's forums are pretty bad and they do not answer any e-mails for support. When they do, the blame is always on the customer and treat most people like if there were idiots. There are plentuy examples at their forums, which you cannot even read until you pay for another year.

That is the difference between the best software and the worst, IMO. Support.

xcingix 01-02-2008 11:00 PM

Quote:

Originally Posted by Juan (Post 1414116)
I have been using photopost for 5 years. When it came out, it was great and ground breaking, there was simply nothing like it. The problem is that it has not progressed that much and there are better alternatives.

Their support is non-exsistant, it has always been pretty bad but it has got worse and to the point that is best not to bother. In the years that I have been using Vbulletin, which is about 6, I have never needed to send a support ticket because solutions to every problem can be found in their forums. Photopost's forums are pretty bad and they do not answer any e-mails for support. When they do, the blame is always on the customer and treat most people like if there were idiots. There are plentuy examples at their forums, which you cannot even read until you pay for another year.

That is the difference between the best software and the worst, IMO. Support.

couldnt have said it better myself

ScottW23 01-02-2008 11:13 PM

Quote:

Their support is non-exsistant, it has always been pretty bad but it has got worse and to the point that is best not to bother.
Sorry you feel that way. Our support actually is existent, since we do resolve a large number of tickets and forum questions every day. Is our support as fast as vBulletin's? Of course not. PhotoPost is tiny compared to vBulletin and always has been. We don't have the resources to hire 25 support people or however many vbulletin employs, because we don't sell anywhere near the volume of licenses that vBulletin sells. That said, we do provide timely and accurate support with the resources we have to work with.

Compared with any other photo gallery product out there, we're still the best - we're a commercial, professional business with many professional employees. We're not run by one or two like minded hobbyists as you will find with pretty much any other photo gallery product on the market today. The end result is a product that runs well and runs very reliably on 10,000 websites.

Quote:

There are plenty examples at their forums, which you cannot even read until you pay for another year.
You don't need to pay anything to read the forums. Several years ago the forums were members only but haven't been since. Maybe your comments are based on experiences you had with us years ago? Companies are fluid, dynamic entities - an experience you had with a company at one point in time long ago is not necessarily the way the company will always be. Things change.

Also, Juan: I asked our customer service dept about your issue. You purchased a renewal on New Years Day and emailed us for support at about 7:30pm our time. I'm sorry, but we don't provide support during the evening of New Years Day, as I doubt most companies do. First thing this morning when we returned to work, your issue was resolved, hopefully to your satisfaction. Perhaps the issue is that you're in the UK and are used to receiving support on your time schedule from UK based vBulletin, but we're based in the U.S.

Juan 01-03-2008 01:10 AM

ScottW23

It is, of course, my own personal opinion based on the experience I've had. The only reason why I use it and I am sure that there are many other people in the same boat, is because I do not want to lose hundreds of pictures and posts. No more and no less. Hell, I would pay $100 for a script that would allow me to move to photoplog, gallery or anything as long as i do not have to be in a position where I have to e-mail your company again. You are simply not worth the hasle.

I hope that it becomes better, don't get me wrong but I have lost all faith. Only yesterday, after I paid for renewal, I found myself being unable to use the forums and after pointless e-mail exchanges, it turned out that it was my fault. I think I may have posted once or twice but because I did not renew my membership for one single year I found myself banned and could not even look for answers. It costs me 1 year renewal just to fix a problem I had, not to mention the stress and frustration of being treated like 10 year old.

I signed up for a new forum account and I could not read any of the fixes because it says "for customers only", what I could read however is how you treat your customers, which is with contempt, uncaring and with the attitude of "give us your money and shut up".

In the mean time and this is what bothers me, you are here answering criticism to try to convince more customers to part with their money yet yesterday, no one could be bothered to answer the most simple of requests at your company. Not because they very busy, but because they were hell bend it making is sound like it was my fault.

Reeve of shinra 01-03-2008 02:28 AM

I don't think this is the proper place to discuss such issues.

ScottW23 01-03-2008 04:01 AM

Quote:

I signed up for a new forum account and I could not read any of the fixes because it says "for customers only",
The forums are visible to anyone, but the code fixes are indeed visible to members only (same policy as vbulletin.com). There was a problem with your forum account - you created it years ago, but never activated it. You wrote us about that issue last night, and we fixed it this morning.

Quote:

yet yesterday, no one could be bothered to answer the most simple of requests at your company. Not because they very busy, but because they were hell bend it making is sound like it was my fault.
You emailed us your requests at about 6-7pm U.S. time on New Years Day. I'm sorry but I don't know any companies that had anyone working at that time. As soon as we were at work this morning, we fixed your forum account access and resolved your issues first thing.

Quote:

I don't think this is the proper place to discuss such issues.
I agree, but if someone is going to say bad things about us, I think we should at least be given the opportunity to tell our side of the story.

Marco van Herwaarden 01-03-2008 09:30 AM

vBulletin.org is not the place to discuss third-party websites or companies like this. Their own websites should be used.

Closing thread.


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