HelpDesk VB 3.6.x
 

Hi there,

I was wondering if there was such an addon similar to a 3.4.x addon which was a helpcenter which will be compatiable with VB 3.6.x

Thanks.

This would be nice to have as I have a support forum.

Nice idea - would love to see this :)

Would anybody be able to make this?

Nice idea ;)

Can you guys can show us a link of that old addon? So we coders may have an idea about how it is.

Sure,

The link is..

https://vborg.vbsupport.ru/showthread.php?t=77155

Whats wrong with vbsupport, or vsupport or whateverthehell you want to call it?

I run a software specific forum so using that won't help me to help my members.

vBsupport was a version 3.5 addon.

We're on version 3.6 now.

Plus i tried it on my forum, It's not compaitable.

*bump*

*push*
anyone on this?

I'm voting for this too

bump

* BuMp *

Anyone?

Bump bump bump 100% NEEDED PLEASE PLEASE PLEASE

What about this one?
http://www.visionscripts.com/?page=p...vsproductid=10

No unless that could be edited to make it an actual help desk the one like they have over at vbadvanced.com

FYI, If you have basic knowledge of vbulletin, you can always fix it, Thats what I did.

LOL what if you don't know how to fix it??

So basically its a mod to limit the help sections and asigning it to certain usergroups? Interesting. I'd like to see this updated

I will give it a try ;)

kayako v3 is much better and much more professional

This seems like quite a popular request. I'll try and get hold of the orginal creator of this hack and see if he will allow for it to be ported over ;)

bump.. need this too..

I've had no luck contacting the original author meaning I will have to create a brand new one from scratch, anybody who is willing to help out, please do. :)

any news on this yet...............????

*BUMP* Very badly needed support for 3.6.9+

I Would Love To See This Too! :d

yea this would be a great hack

I'm going to develop this modification for everyone.

I have just set up my own portfolio website, PaulSonny. Where I am currently developing two modifications.

I'm just waiting to sort out a vBulletin installation and then i'll be up and running and would appreciate all comments and feature requests to get this on the road. If anyone is interested in helping out for either modification, please get in touch.

Thanks, Paul.

thats great :)
just wanted to tell you that your site doesn?t work i just get the message that the site is not found. gonna try later again.

and i think that the ticket should be saved in a forum as thread so if you remove the mod the tickets will still be there just that they look different with this..

sorry for my bad english

* pnwb *

I have tried my site and it seems to be working for me, but its just became active so there might be a few early activation teething problems.

EDIT: The site is working, but if you try and click the Forums link then im afraid it wont work until I have sorted a vBulletin installation, some time today.

SECOND EDIT: I have added the option to enter a forum ID and it will create a new thread with each new support ticket.

Thanks, Paul.

--------------- Added [DATE]1208113586[/DATE] at [TIME]1208113586[/TIME] ---------------

So far, administrators have the ability to add/edit and delete departments. Department options include a title, the status of the department (open/closed) and which usergroups are allowed to use this department, all done via the admin panel. Will produce a screenshot shortly.

Ability to turn the modification on and off, also the ability to enter a Forum ID if you would like to create a new thread with each new support ticket. (0 to disable).

Department Management: Screenshot
Add/Edit Department: Screenshot

Thanks, Paul.

well im still trying to go to your site to look but it still doesn´t work for me

Out of curiousity, are you trying to access the forums?

Thanks, paul.

no i go to www.paulsonny.com and i just get messages that the site can?t show

Strange, it works for me, and other people.

Anyone else having this problem?

Thanks, Paul.

I can see your site. But, as you said, none of the links on the page work yet.