vb.org Archive

vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support) (https://vborg.vbsupport.ru/showthread.php?t=254336)

GoHighVoltage 01-03-2011 07:02 PM

Hi Michael,
I am sorry for so many questions, but I want to fully use and understand you mods. they are awesome!

Under Spam Settings:

Autharized domain names = "is blank"

Spam Bad String = "Content-Type:, MIME-Version:, Content-Transfer-Encoding:, bcc:, cc:"

------------------------------------------------------

If I turn on Anti Spam, are these ok to leave as is, and it work fine?

Thanks so much!

Dadoo 01-03-2011 07:30 PM

Quote:

Originally Posted by micheal332001 (Post 2143259)
Thankyou for doing this.

My pleasure :-)

I also translated others "micro" products, actually i'm finishing microCLASSIFIEDS 4.8.6

I should release it tomorrow morning..

GoHighVoltage 01-03-2011 07:45 PM

Did I upgrade to the latest files correctly?

I upgraded by uninstalling the .xml file, and overwriting all the files on the server, then reinstalling the new 4.6.4 .xml file?

micheal332001 01-04-2011 08:38 AM

Quote:

Originally Posted by GoHighVoltage (Post 2143500)
Hi Michael,
I am sorry for so many questions, but I want to fully use and understand you mods. they are awesome!

Under Spam Settings:

Autharized domain names = "is blank"

Spam Bad String = "Content-Type:, MIME-Version:, Content-Transfer-Encoding:, bcc:, cc:"

------------------------------------------------------

If I turn on Anti Spam, are these ok to leave as is, and it work fine?

Thanks so much!

with this
Autharized domain names = "is blank"

put your domain name here.

you dont need to change this
Spam Bad String

GoHighVoltage 01-04-2011 02:45 PM

Hi, I noticed after I updated to your latest version, that the "agent online/offline" moved from the side panel to the header. Is this correct?

micheal332001 01-04-2011 03:04 PM

Quote:

Originally Posted by GoHighVoltage (Post 2143927)
Hi, I noticed after I updated to your latest version, that the "agent online/offline" moved from the side panel to the header. Is this correct?


This is being changed within the next version to be within the side block.

GoHighVoltage 01-04-2011 03:29 PM

odd, Cause the version I installed last week, had it in the side block, and the new one you posted the other day moved it to the header? Which is better?

MelH 01-05-2011 04:45 AM

1 Attachment(s)
Hi Michael, thanks for a fantastic mod.

Can you please tell me how to you turn off Live Support altogether if I don't want to use it?

Also I must be doing something wrong because I cant find the link to add a support ticket??
Attached is the category view and the 2nd image is after I click on a category.

micheal332001 01-05-2011 12:40 PM

Quote:

Originally Posted by GoHighVoltage (Post 2143956)
odd, Cause the version I installed last week, had it in the side block, and the new one you posted the other day moved it to the header? Which is better?

This will be changed in the next release.

Quote:

Originally Posted by MelH (Post 2144272)
Hi Michael, thanks for a fantastic mod.

Can you please tell me how to you turn off Live Support altogether if I don't want to use it?

Also I must be doing something wrong because I cant find the link to add a support ticket??
Attached is the category view and the 2nd image is after I click on a category.

The free version here will not have the option to turn off the live support.
But if you dont want to use it then you will have to edit the templates to disable it.

If you need to know what templates let me know and i will post here.

Ophelia 01-05-2011 12:53 PM

I posted earlier in the thread and was hoping for an update on some things that are needed :) Thanks!


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