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-   -   Sending of Hacks to the Graveyard (https://vborg.vbsupport.ru/showthread.php?t=153206)

nexialys 07-25-2007 01:40 PM
Quote:
Originally Posted by MicroHellas (Post 1301179)
A first step is to inform members to Disable a product and not to uninstall it. Most members don't know that by uninstalling it they're loosing their data. I realized it from a huge amount of emails that I got from members asking me (but after uninstallation) if they lost their data.
that comes because Jelsoft forgot to alert the admins of the "Uninstall" process... a simple "remember that when you uninstall this product, all related information, settings and DATA will be lost." would give a great hint of the process.. .lol

Marco van Herwaarden 07-25-2007 01:48 PM
We will not be sending out emails to users with the advice to 'uninstall' anymore. We will advice non-destructive methods. If we can already give a really more tailored advice at this time i am not so sure about yet.

hambil 07-25-2007 02:25 PM
Quote:
Originally Posted by nexialys (Post 1301176)
not only the ones who clicked the INSTALL button... i never click these
DIE!!!!

RedTyger 07-25-2007 02:50 PM
I added an option to save or delete data when uninstalling to the latest version I released and set it to keep data by default, it's well worth doing when you're adding valuable data to the database.

quiklink 07-25-2007 03:28 PM
Quote:
Originally Posted by hambil (Post 1301134)
But those examples aren't like 'everything'. They are life and death. Anytime something is a matter of life and death companies always immediately inform everyone (let's not get into automobile recalls that are not done or delayed - yes companies make evil decision, too but as a rule in life and death people are immediately informed).

Nothing on this site will kill you.
Wow, just wow. So the damage to my business through the loss or compromise to data on my system through a security vulnerability you created means nothing. It's more important that your reputation be protected. Nice attitude.

And again trying to defend this position by basically saying, 'well others do it so I should be able to as well'...

Quote:
Originally Posted by -=Sniper=- (Post 1301147)
well have you considered the FACT instructing users to uninstall a mod would do the same thing, not everyone backups their data or knows that on on uninstalling the mod it would remove the related database tables. Now the mod could be a gallery or a article system etc
That's the end user's problem not yours. As I said before you can't fix stupid. If they haven't been backing up their data, that's their fault. That aside, there is also the matter of compromised data, such as personal information being stolen, the possibility of root server accces through the vulnerability, etc.

Sorry, there is NO excuse or reasonable reasoning for not informing the end user immediately upon the discovery of a security issue.

Quote:
Originally Posted by Marco van Herwaarden (Post 1301200)
We will not be sending out emails to users with the advice to 'uninstall' anymore. We will advice non-destructive methods. If we can already give a really more tailored advice at this time i am not so sure about yet.
Good to hear. Keep up the good work guys!

hambil 07-25-2007 04:27 PM
Quote:
Originally Posted by quiklink (Post 1301280)
Wow, just wow. So the damage to my business through the loss or compromise to data on my system through a security vulnerability you created means nothing. It's more important that your reputation be protected. Nice attitude.

And again trying to defend this position by basically saying, 'well others do it so I should be able to as well'...
Please stop accusing me of ridiculous things I never said. I made an entire post (several posts) defending my position. How about you defend your position of being a jerk, now?

nexialys 07-25-2007 04:29 PM
tss tss... calm down guys... you're going off-topic...

quiklink 07-25-2007 04:41 PM
Quote:
Originally Posted by hambil (Post 1301333)
Please stop accusing me of ridiculous things I never said. I made an entire post (several posts) defending my position. How about you defend your position of being a jerk, now?
Yes and throughout you gave nothing resembling a sound reason for allowing the end user to remain at risk.

Please also note that while responding, by 'you' I am referring to coders that have mods available on this site. I am well aware that you (Hambil) have removed yours from this site. This isn't a direct attack on you, but on those who advocate putting users at risk when they themselves have nothing more than their reputations as coders on the line.

ragtek 07-25-2007 04:54 PM
Quote:
Originally Posted by hambil (Post 1301233)
Quote:
not only the ones who clicked the INSTALL button... i never click these
DIE!!!!
yes thats right!

should everbody get a mail, when in hack xx is a error? i don't think so...
why should i get extramails just because hack xyz have some unescaped variables, and i haven't heard or read something of this hack...

Marco van Herwaarden 07-25-2007 05:06 PM
Feel free to discuss this topic and post your view on things, but refrain from namecalling and such, or this thread will be closed.

Please keep the discussion clean.


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