No, the forums directory shouldn't be a problem. Since 777 works, and 744 doesn't, this means it's the group ownership issue. If you have telnet or SSH, login and change the ownership to the apache process, as mentioned in the first post.

Thanks for your help guys! That worked!

I've worked through most of the "fixes" already mentioned ...

However, I haven't seen this one - I am now down to the following error:

Fatal error: session_start(): Failed to initialize storage module: user (path: /tmp) in /home/bhm1264/public_html/forums/survey/classes/main.class.php on line 28

Any tips on what to look for here?

Thanks
GW

It's PHP session issue. Check this fix:

http://forum.mamboserver.com/showthread.php?t=14198

Any quick way a remote user with cpanel can check for this? I don't think I've ever seen anything about users vs files in a setting I have access to, either in through a control panel or file edit ...

Greg

I'm looking for a quick way to add choices to this system. I have it installed, but so far, have not used it since most of my surveys are more like elaborate polls. For instance, how could I add a list of restaurants to chose from or a list of Presidents? Right now, I have to add a category, the add all the choices, then set up the survey. I have very few questions in my surveys that use the default answer sets. Any solutions?

Yes, I should have been more specific :) That fix is php.ini which is the PHP config file. It's usually placed in /etc/php.ini

In UCCASS/vB Survey, you can easily create new answer types, where you can define the available answer choices.

<grin> ... before I try this and bring down about 20 websites <grin> ... I don't have a php.ini file in that directory, so I assume that php.ini will essentially create a local override ...

Anyspecial formating other than a blank text file with the following command line in it?

-----php.ini--------------
php_value session.save_handler files
-------------------------

Greg

No, there's a single php.ini file for your PHP server

You will find in it a line like this one:

session.save_handler = user

Change to this:

session.save_handler = files