this chat gives random names for guests !!!!??!?!?!?

its stupid.

i choose that only loged in users chan chat - so why i see guests ?

Our servers are currently located in the San Francisco, CA area. We have plans to expand to multiple sites, however, to provide better performance around the world.

The option to translate text will be shown after we detect that two users have different browser language settings. If your browser is set correctly to your native language you will be prompted if another user with another language shows up.

Yes - we provide random names for our "Guest" users. This is to facilitate more 'human' conversation. (It's easier to talk to 'Guest Joe' than to 'User5'). If you disabled the chat for guests, keep in mind that Guests who already had entered the chat system will still be there until they refresh their pages, so it might take a while for all guest users to disappear from the chat.

I'm sorry to disagree with your opinion in most things, but that's not true.
the Chat is in my site for 3 days and still have lots of "guests". (and I selected only registered users can view the chat!?!?!?!)

* I did not understand also why you decide to call me BILL or any other name, it's much more comfortable talking with a "guest" and ask him for his name!!! Believe me, you can't speak to "JHON" calling him "BILL" ... It's very surreal. (y don't give us the abbility to choose if we want to disable this?).


another thing, all users are connected to my forum but they are not listed automatickni with there usernames... Why is this?
Only those who log in via facebook or Twitter appears in the list...

About the translation, this is must !!!, why do not you make the sentences built in VB so we can translate what we need. (i am using hebrew.)

about the servers it is really slow. (ping is 300-400ms)

my english is not so good - so to be clear - see this photo (attachment)

I'm happy to let you know we are releasing translations as well as text customization options tomorrow night! I believe we will be supporting Hebrew with the initial release.

Are you using a paid version of Envolve? The free version does not support Single Sign On and will not pull in the names of the users in your forum.

I appreciate some feedback on the names. We intend to add more customization options in the future.

Regarding the servers -- if you're in Israel it doesn't surprise me too much you have high ping times. We will be adding servers on the east coast of the USA soon. That should help somewhat. We have plans to add other servers around the world in the future as well.

ohhh - yes i am using the free one. but i want to try it before i pay for this. can i ?
about the servers - thank you alot !!!
about the names - man - you must relly give the ability to disable this !!!

and please tell me - whay i see geusts if i just select the only registerd users can see the chat !

If you upgrade to the paid one, it will automatically pull in all of your users names into the chat. You won't have any more "Guest" users and people wont be required to login using Facebook or Twitter.

We have 15 day free trials on all the paid plans! Check it out:
http://www.envolve.com/sign-up-and-price

Hope that helps!

thank you :) its expencive

You're welcome! We know we're not the cheapest chat product out there, but we are working hard to be the best.