First, I really appreciate the fix you did to the post I made in the old thread. Upgrade is awesome.

However, one issue found:

When you click the "Live Support" link, it pops up with a blank white screen titled "Live Support popup. My gut feeling is as soon as I post this, I will find the solution in other posts to this thread I have yet to read. If not, well I am reporting the issue then.

Recommendation:

I use volunteer staff at agaresmedia.com in our and would like to see them benefit a bit by getting voluntary donations for their service. It would be nice for staff to configure their Paypal address and if a member wants to make a donation, click that button and then the volunteer staff member gets paid directly. Is this a feature in the Pro version?

Read the info at the top of the page it tells you what this is for.


Im looking into the popup problem and will have a fix for this very soon thankyou for letting me know.

I do like the idea of having the pay staff member and will sort something out for this within the live support system.

I will PM you with info on this when its made as it would be something for the commercial version.

All files have been updated and should have fixed the popup problem.
You might notice a few other changes as there are more optiond to change some of the live support functions.

How do I install an update?

Hopefully I installed the update correctly. I uninstalled the import. Then overwrote all the files by re-uploading the new package. Then I imported the new .xml file.

Did I do it correctly?

Hi, Thanks so much, I am a bit confused:

What is the best way, or how to set up all the SPAM settings?

Also, I think I updated to 4.6.4 correctly, by uninstalling the .xml file, and overwriting all the files on the server, then reinstalling the new 4.6.4 .xml file?

What is different in the new files? I did notice the Agent online / offline is no longer in the side block? Is this correct? And I didn't notice any other new options?

Please find below microSUPPORT v4.6.4 translated in french.

Install instructions :

Go to AdminCP -> Language & Phrases -> Import -> Import XML file on existant French language (Allow overwrite : YES)

-----

Rendez-vous dans votre AdminCP -> Langues & Expressions -> Importer un langage :
Choisissez le langage "Français" (Autoriser l'écrasement : OUI)

Nice work. Now looks like is working nice.

Thankyou for doing this.


Glad its all working rught now tool alittle time to get there but we did.

Anything on the questions above?

the spam settings are already set for you but you can change them if needed.

The only changes are some updates to templates and some of the php files that have some bug fixes.