You're paying for them? Yet, they don't provide 'support?' What kind of hosting are they? And what are you even thinking?!?

I know a host that has a dedicated server, but they won't help me. So, I don't bother with them.

It's called unmanaged hosting and is the preferred way to get a dedicated server. It is much cheaper than paying for a full managed dedicated server.

exactly :) is cheaper and if i know what im doing, why i need to pay for something i wont use? is not like i ask for support every day... every once in a while i might get stuck but google is my friends so.. meanwhile i save more cash :)

oh and to clarify i have a dedicated server, thats why i need to do things myself is un-managed

Yes, but the downside to that is when you are sleeping, on vacation, etc.. If it doesn't matter that your server is off line or unavailable until you wake up, then that is fine, but for myself and many others, 10 minutes offline is too much, especially when it is because we were not aware of it.

yeah, true.. you got a point there, but since am always online it's ok for me.

The planet.

Got there after mediatemple proved too slow with support tickets. Now I can file a request at 3am and it's solved in half an hour.

i'm having problems right now with the hosting, actually i am using 3ix, i want to use hostmonster, it will be owrth for me? I have almost 1000 users by the way :S

burst.net is where i got my dedicated server and i'm pretty satisfied!

I know some here are going to laugh at me, but I've been with Rackspace for 2 years. I have two servers with them. Quoted prices are outrageous but you can talk them down. Treat it like a car purchase and get ready to 'walk away'. Support is really very incredible. There's nothing like a dedicated mysql pro on call, ready to dig through the logs and find problems. Especially if you're trying to run the whole business yourself with no IT dept. ;) Prior to this I'd been bouncing around with budget hosts around the whole country, and pulling my hair out every time an issue came up.

If there exists a colo facility with Rackspace-level managed support, I might consider colo. I've not found one - if servers are managed, the facility usually wants to use 'their machines' for consistency, right?. But until then it's either contract an IT guy, or just pay a bit more for Rackspace.

Went to look at Rackspace. No prices anywhere. I guess you have to call/chat them up?