I went to upgrade my chatbox through the product manager and while trying to upload the .xml file I received this error:
"Site error: the file /home1/xxxxxxx/public_html/forums/mgc_cb_evo/plugins/init_startup.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation."

I have ionCube Loader installed so I am confused. I tried searching for an hour and cannot find what the issue is. Any help is greatly appreciated.
Thank you.

Having a similar issue here.

In my case, it says: "cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader."

According to /etc/php.d/ioncube-loader.ini the library being loaded is php_ioncube_loader_lin_5.2.so (it's a plesk box) .. is that not what it needs?

I tried changing the ini to point to a ioncube_loader_lin_5.3.so version but then I got the error message as the quoted text: "requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation."

I think I fixed my problem:

I went to ioncube website and downloaded in a .zip file the proper one based on the OS my host is running. Opened it up, extracted the folder to desktop.
Logged into my host via ftp and they had a folder called ioncube. I opened that folder and there was no .2 or .3 files so I copied both 5.2 files from the folder on my desktop to my ioncube folder on my host and bam it worked.
I am still running into issues when typing into my chat with a stupid security ticket error that I haven't figured out yet though.

A non encoded version will be out next week, that will avoid this issue.

Was this an upgrade or a new install ?

https://vborg.vbsupport.ru/showpost....postcount=7823


pls can anybody help me ?? i cant find anythink how i can change the bg of the info box :-((

greetz lemmi

It was an upgrade.

Great, 'cause I broke my site too, trying to upgrade to 3.2.2 from 3.0.0.
Managed to get it working again by re-uploading the 3.0.0 files.

(You should mention this issue in the README files!!!)

Otherwise GREAT software addon!!!!:)

Are you referring to having the security token problem after the upgrade?

I downloaded the 3.0 version and re-uploaded the contents of the files folder to the forum root and overwrote the files and nothing else and it works just fine now so I am leaving it for the time being.

Yes, exactly. The site was basically inaccessible.
Same issue as this person: https://vborg.vbsupport.ru/showpost....postcount=7773

I mainly posted here to let other persons know that if one tries to install this version over the old one, and the site becomes inaccessible with a "....requires the ionCube PHP Loader...." error, that by overwriting the uploaded 3.2.2 files with the old 3.0.0. files should bring the site back again.

I must also mention that I uploaded the 3.2.2. files without uninstalling the 3.0.0. product first.

I hardly ever read the instructions carefully, although this is the first product I installed that gave such a fatal error (even IF I did something wrong).