Thanks for the reply, but I had already uploaded the contents of the Upload folder to the server prior to importing the product. Should I have renamed the Upload folder to a different name?

Upload only the content of the upload folder, not the folder self.

Thanks for the reply, but I had already uploaded the contents of the Upload folder to the server prior to importing the product. Should I have renamed the Upload folder to a different name?

Thanks, but it's too late, I already uploaded the "Upload" folder.
I'm basically in panic mode right now having shut my board down due to an error on my part.
Is there any way to recover from this?

Why don't you just disable panic mode and just read the install instruction one step after other?

Other way would be to disable Hooks via config.php

Thanks for the fast replies, I truly appreciate it. I'll try to tone down the panic mode.

Here are the steps that I did so far.

1. Unzip the contents of the download.
2. Upload the contents of the Upload folder to the server.
3. Import the product "product_vbexperience3711.xml"
4. Received fatal error message.

The board is completely down and I can't get to the admin panel.
Can you tell me what file I need to edit (if any) on the server?

Thanks

You don't need to edit anything if you copy now the content of the ZIP/upload/ to your forum root.

It's just simple, isn't it?

I agree, I have obviously done something incorrect.
I just downloaded and unziped the file again and then re-uploaded the contents of the Upload folder to the forums directory, but still cannot access the board.

I'm at a loss as to what to do next.

Edit on the server the file includes/config.php,

ADD this line:
define('DISABLE_HOOKS', true);

directly after
<?php

There is nothing more I can do for you.

First of all, I want to sincerely express my gratitude for your assistance. I have imported multiple products and perhaps was simply trying to do things to quickly at this point.

I just imported the folders inside of the Upload folder one at a time and,,,,,,, I'm back : )

Perhaps I was just getting too confident and not taking the proper steps.

We all take our boards very seriously and I probably wasn't thinking too clearly the moment I saw the fatal error message.

Thanks for talking me down.

Lift