I'm getting a little concerned about support. It's been a week since I posted my first request and two weeks since I emails DBTech direct.

Sorry, it's very difficult for us to provide adequate support over @ vBulletin.org as notifications are lacking :(

I can't seem to find your email, what was it regarding?

When you say vBGallery, do you mean the Album feature in vBulletin, or do you mean PhotoPost vBGallery?


Fillip

Thanks for the reply.
I am refering to Photopost VBgallery. I have about 28,000 images and about 200 categories.
the issues are that I cannot seem to see the catagories and sub catagories in the drop down menu on the VBTech Gallery.
Also no matter what resolution I import images from the old gallery I cannot use the tick box to allow enlarged image on gallery view.

The email was sent via your contact form on VBTech site as I'm not able to log in. I have purchased software from you before. I wanted to buy the gallery version rather than use the light version.

Have you set the instance & category usergroup permissions after importing?

The importer will look for the following structures in order:

1. Images stored in u/s/e/r/i/d/ directory structure under the ppgal_setting "gallery_filedirectory" folder
2. Images called '<filename>_original.<ext>' under said folder
3. Images called '<filename>' under said folder
4. Images called '<filename>_thumb.<ext>' under said folder

It will select the first matching image.

Have you tried using the Lost Password function? You'll need to use your email address: s***f@n**********c.co.uk to obtain your reset information.


Fillip

OK so let me get this straight. DBTech imports the original image, thums and file names. But the issue i have is that once imported I only get the thums and original size. So if you click on the image thumb you see a picture of lets say 6000x4000. I then tried to import the gallery again and set the size to 1024x1024 but that seems to set the maximun size the picture will ever be.
What I expected was a thumb, meduim image and tick the box in gallery view for larger image... is that the way it should work?

No, it imports ONE image from one of those directories, in order of priority.

If the new directory structure is found, it imports the ONE image it finds there.

If the old directory structure is found, it imports the ONE image it finds there.

If an even older structure is found, it imports the ONE image it finds there.

Lastly, if it only finds the thumbnail, it imports this as a last resort as the ONE image it imports.

PhotoPost seems to have at least 6 different storage methods used across their versions, and the importer tries its very best to find the correct image.


Fillip

Right that might explain the small images I have. OK
I know you are busy so I just need to know can I set up the gallery as thumb, medium and large image. I'll try and look through the Photopost mess and see where it is storing the images and perhaps try and merge them before importing.

I'll buy the full version in the morning as well.

If you can somehow figure out where PP is storing the full images for you, I might be able to update the importer to take into account your directory structure.

Fillip

That's fine but to be honest it may not be so simple as that as some time ago we migrated from Photopost Pro to VBGallery as it was a far more superior script (it still had a lot of VBAdvance to it). I'm guessing that their import script simply made ne dirs and that is why I have what I have...
I'll plod along with this for now and upgrade once I can secure the originals.
Thanks for your reply

Ah, yeah I think PP does some form of compatibility nonsense rather than migrating all images into their new directory structure, which is one of the major problems we've ran across when trying to import.

Fillip