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vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support) (https://vborg.vbsupport.ru/showthread.php?t=254336)

Hostboard 09-09-2011 06:46 PM
People should also read...

Quote:
Originally Posted by micheal332001 (Post 2218057)
hi there sorry im not supporting this here any more as i dont have the time to keep checking differnent sites for posts.
i have alot of work on with the commercial versions and have to support them more as they are paying for the product...
Mike, has great support on his site and yes the commercial verison of this does work with 4.1.5pl1

ltwonet 10-22-2011 12:11 PM
When does this problem with the Wysiwyg plan on being fixed, I'd be interested in the commerical verison but I'd like to try it for free first. When will this be released to work with 4.1.7.

"Warning: require_once(./includes/functions_wysiwyg.php) [function.require-once]: failed to open stream: No such file or directory in [path]/support.php on line 59

Fatal error: require_once() [function.require]: Failed opening required './includes/functions_wysiwyg.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/gamersinsane/insane-gamers.com/support.php on line 59"

Christos Teriakis 10-22-2011 05:49 PM
Quote:
Originally Posted by ltwonet (Post 2260126)
When does this problem with the Wysiwyg plan on being fixed, I'd be interested in the commerical verison but I'd like to try it for free first. When will this be released to work with 4.1.7.

"Warning: require_once(./includes/functions_wysiwyg.php) [function.require-once]: failed to open stream: No such file or directory in [path]/support.php on line 59

Fatal error: require_once() [function.require]: Failed opening required './includes/functions_wysiwyg.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/gamersinsane/insane-gamers.com/support.php on line 59"
This is because vB has removed this file from the distribution zip. The reason is that with the new editor this file is not in use anymore. There are 2 ways to correct it:
1.- This is for Mike: To change the syntax according to the new editor.
2.- This is for you. From a vB distribution file earlier than 4.1.5 upload the file includes/functions_wysiwyg.php to includes/ directory. It should works.

Chris

micheal332001 10-23-2011 01:39 PM
Quote:
Originally Posted by Hostboard (Post 2244045)
People should also read...



Mike, has great support on his site and yes the commercial verison of this does work with 4.1.5pl1
Quote:
Originally Posted by ltwonet (Post 2260126)
When does this problem with the Wysiwyg plan on being fixed, I'd be interested in the commerical verison but I'd like to try it for free first. When will this be released to work with 4.1.7.

"Warning: require_once(./includes/functions_wysiwyg.php) [function.require-once]: failed to open stream: No such file or directory in [path]/support.php on line 59

Fatal error: require_once() [function.require]: Failed opening required './includes/functions_wysiwyg.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/gamersinsane/insane-gamers.com/support.php on line 59"
read the post Hostboard posted as its true the commercial version does support both editors.

Quote:
Originally Posted by ChrisTERiS (Post 2260238)
This is because vB has removed this file from the distribution zip. The reason is that with the new editor this file is not in use anymore. There are 2 ways to correct it:
1.- This is for Mike: To change the syntax according to the new editor.
2.- This is for you. From a vB distribution file earlier than 4.1.5 upload the file includes/functions_wysiwyg.php to includes/ directory. It should works.

Chris
Also as ChrisTERiS has posted here is a quick fix for this problem.

daddybird292 11-04-2011 04:15 AM
I'm very interested in testing/buying this = however, the Dev site says "testing mobile output".

Mariner1 11-04-2011 04:41 PM
2 questions

How do i fix this pls

Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php on line 99

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 100

Also the language is in french,how do i get it to English pls

daddybird292 11-04-2011 07:03 PM
What is the best version of Vbulletin 4.x.x for this to run on?

Mariner1 11-06-2011 02:33 PM
Can anyone help pls

How do i fix this pls

Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php on line 99

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 100

Also the language is in french,how do i get it to English pls

Hostboard 11-06-2011 04:04 PM
Quote:
Originally Posted by daddybird292 (Post 2264495)
What is the best version of Vbulletin 4.x.x for this to run on?
This will work on VB 4.1.4 and older ONLY. If you are running a version of VB with the ckeditor (4.1.5+) you will need to purchase the commercial version.

Hostboard 11-06-2011 04:05 PM
Quote:
Originally Posted by Mariner1 (Post 2264983)
Can anyone help pls

How do i fix this pls

Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php on line 99

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 100

Also the language is in french,how do i get it to English pls
What version of VB are you running? What did/were you doing when this error message was given?

Mariner1 11-06-2011 04:25 PM
Hi

Im running 4.15.All i did was install it.I tried to setup a new categorie when i got the error message in admin cp.
Its all in French too,thats not helping

Hostboard 11-06-2011 05:57 PM
Quote:
Originally Posted by Mariner1 (Post 2265042)
Hi

Im running 4.15.All i did was install it.I tried to setup a new categorie when i got the error message in admin cp.
Its all in French too,thats not helping
As previously noted in other posts the FREE version of this modification (which is no longer supported) DOES NOT support VB versions 4.1.5+. IT will only work with version prior to when the ckeditor was introduced.

The commercial version does support VB 4.1.5+ as I am running it on one of my sites and I am planning on purchasing a second license for another site.

As for the language issue, you imported the French language phrase XML file. You only need to download the files in part1 & part2 and install accordingly.

Mariner1 11-06-2011 11:37 PM
Where do i buy the commercial version pls

Hostboard 11-07-2011 12:55 AM
Quote:
Originally Posted by Mariner1 (Post 2265156)
Where do i buy the commercial version pls
http://www.totally-scripts.com/content/

Mariner1 11-07-2011 01:19 AM
Ok ive just registered and bought the product.Which ver do i need as theres a few there,not sure which one to download

Mariner1 11-07-2011 12:28 PM
Ok ive installed the paid version but its still in French,how do i fix this.
I uninstalled the free version first too

Hostboard 11-07-2011 03:26 PM
I have no association with with the author and have only offered some basic help since the FREE version is unsupported and they were questions I knew the answes to.

The author provides great support on his site. Since you purchased the software might I suggest you ask him on his site.

Crxssfade 11-11-2011 08:10 AM
I'm currently using the microSUPPORT modification and I wish to set up a notifications system for it, which includes things such as the following.
  • Administrators receive notification of new ticket created
  • Users receive notification of reply to their own ticket
  • Admins receive notification of user reply to ticket

How would I go about doing this?
Thank you!

Crxssfade 11-12-2011 05:43 AM
Anyone?

Hostboard 11-12-2011 01:56 PM
ACP > microSUPPORT > General Options

Crxssfade 11-12-2011 02:53 PM
Sorry, I should have specified earlier.
I would like notifications like the ones used to display a new private message or unread visitor message on vBulletin.

Thank you,
Tim.

Hostboard 11-12-2011 05:10 PM
email notification is the only supported method. Additional notifications will require you to alter the code.

Crxssfade 11-14-2011 01:24 AM
Would you be able to point me in the right direction in regards to how I would do this?

Hostboard 11-14-2011 12:11 PM
Purchase the commercial version and ask if this can be added?
Higher a coder to do the work for you?

dang3rzon3 11-20-2011 12:37 PM
unistalled!

dmm2020 11-20-2011 04:41 PM
Just a thought on the various responses I see in this thread. Something to ponder...

Just how do you expect someone to go to the paid version when there are a number of issues in the free version that were not fixed? I mean if the free version does not work or is difficult to customize, how do we have faith to buy the paid version? I would rather see the paid version in trial or shareware mode where you try for a period of time before I throw money out on software nowdays. I have gotten burned a number of times paying for software that did not perform as advertised and reluctant to buy any script without being able to see what it does and being able to try it out first.

My suggestion is to make the paid version available in free trial mode, maybe 14 days or so.

vBNinja 11-20-2011 08:42 PM
Will this be updated to work on 4.1.X ??

Hostboard 11-20-2011 09:21 PM
Quote:
Originally Posted by dmm2020 (Post 2269975)
Just a thought on the various responses I see in this thread. Something to ponder...

Just how do you expect someone to go to the paid version when there are a number of issues in the free version that were not fixed? I mean if the free version does not work or is difficult to customize, how do we have faith to buy the paid version? I would rather see the paid version in trial or shareware mode where you try for a period of time before I throw money out on software nowdays. I have gotten burned a number of times paying for software that did not perform as advertised and reluctant to buy any script without being able to see what it does and being able to try it out first.

My suggestion is to make the paid version available in free trial mode, maybe 14 days or so.

Quote:
Originally Posted by ivant (Post 2270077)
Will this be updated to work on 4.1.X ??
This modification is tagged as UNSUPPORTED and to the best of my knowledge it WILL NOT be updated.

Also:
https://vborg.vbsupport.ru/showpost....&postcount=229

So if you have a request you need to go visit his site as he infrequently vists here if at all.

AS mentioned over and over this works with VB versions 4.1.4 and prior ONLY.
The commercial version is fully supported and works on ALL VB versions. I can verify this as I own a licensed copy and I am also planning on buying 2 more very soon. The author also has great support on his site and has always replied to any requests or questions I have had in a timely manner.

The author is planning on an update for the commercial version based on numerous requests some of which I made as well as suggestions I saw here and took the time to make the request on his site.

GoHighVoltage 11-21-2011 07:06 PM
I was one of the original people to buy the professional versions of this and microcart. Michael has always given me great support and help.

As stated above, the programmer made this an unsupported mod. Use at your own risk, and updates yourself.

Good Luck.

GhostHunter2010 01-05-2012 05:47 PM
doesnt work on vb 4.1.9

Jakub03 01-12-2012 06:51 AM
Is it possible to take of the help desk from Navigation so i can add it to my Support drop-down menu?

GeorgeB85 01-28-2012 11:01 PM
Would there be a way for a client to send an email and it start a new ticket?

Jabong82 02-02-2012 09:02 AM
Does the commercial version work with 4.1?

Also I went to the totally-scripts site and tried to register multiple times to try to purchase the commercial version but it wouldn't allowed me to register (said I was a spammer?) LOL.

Please let me know as I am interested in this script. Thank you.

likaweb 02-07-2012 10:07 PM
hello and can operate with microSUPPORT vBSEO?
and if possible how do you do

MatiasCandy 02-27-2012 12:50 AM
What is the difference between this script and the one on totally-scripts website besides the price?

dizzynation 03-18-2012 08:44 AM
someone said this works for 3.8 - can anyone confirm?

GhostHunter2010 04-08-2012 02:01 PM
this is waste of time i tried for second time to install it is not workin on my vb 4.1.9 what a waste of time huh

Ravallojr 04-09-2012 04:20 AM
Quote:
Originally Posted by GhostHunter2010 (Post 2318006)
this is waste of time i tried for second time to install it is not workin on my vb 4.1.9 what a waste of time huh
Specifically says not for 4.1.x

CILGINKRAL_ 05-31-2012 10:09 AM
4.2.0 not support plug-in. :(

New Joe 06-04-2012 04:41 AM
I have this working on versions right up to 4.1.12
And for 4.2.0, it can work but takes a lot longer to make work.
PM me for details.


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