darnoldy |
08-25-2005 05:48 PM |
Folks-
I don't have a degree in computer sciences, I am not a php programmer, and probably never will be one--and I know that some of you think that disqualifies me from even having an opinion. But, I am a vB customer--I think a more-typical one than the coders--and I do have an opinion.
Quote:
Originally Posted by Wayne Luke
many of our customers do not want to use this site. They find it chaotic, unresponsive and unhelpful.
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That was my initial impression--not entirely dissipated.
When I look at other software categories--whith which I am more familiar--Quark comes to mind. QuarkXPress came to dominate its market mostly because of XTensions. Without them, the software was not quite as capable as its major competitor. XTensions allowed it to be easily customized to accomodate niche markets.
Quark (IMHO) has had many assinine corporate policies--the XTension Developer program was not one. The program was easy to join. Quark promoted program members in its literature, it took them to trade shows, it gave them space on its discussion boards, it promoted the hell out of them.
As a result, not only were there many commercial XTension developers, but a community of amateur developers grew and produced many excellent free Xtensions.
Similar things can been seen around Photoshop plugins--commercial products and high-quality amateur (free) products are not mutually exclusive.
As a jelsoft customer, if i want to add to/change the functionality of vBulletin, what are my options: - Study programming and Learn to code it myself--yeh, right!
- Ask how to on vB.com--and be told tha modifying source code is not supported and to ask on vB.org
- Ask here--and either be told its a stupid idea or be ignored
- put in a service request--and have a bunch of people, whose qualification I have no way to evaluate, pm me saying they can do it
- discover later that there was a commercial product I could have bought off-the-shelf that wasn't allowed to be discussed here
This place is very insular, and set up in a way that supports the needs of a small community of coders, and not the needs of a larger vB-using community. It needs (IMHO) to be opened up
--don
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