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-   -   Moderators Functions - DTO Thread Move Notification - automatically send friendly message when moving thread (https://vborg.vbsupport.ru/showthread.php?t=225619)

mferguson 11-05-2009 10:09 PM

So would this feature be boiled down to the following:

- include a setting in Thread Move to always show to/from information on thread moves.
- in the case that a thread is being moved to a non-visible forum just don't provide links to the forum or thread (like you do when to/from forums are visible to the author)

I like the notion of telling them through the PM that "Your thread has been moved to the Trash forum" as that probably is a very good deterrent.

Let me know if I have this captured correctly.

Thanks!

Mark

hugh_ 11-05-2009 10:21 PM

That seems about right. Thanks for your consideration...

SoloX 11-07-2009 02:07 AM

I have installed this on 3.8.2 but no PMs are sent out. are there any known conflicts with other mods that might restrict the PMs? Is there any way to debug this?
Awesome mod though. Would really like to get it working.

mferguson 11-07-2009 12:57 PM

We haven't identified any conflicts to date but I would like to work with you to figure out what is going on. To insure that the the PMs are being sent can you:

Have two browsers open. I use Firefox and Safari for my testing but you can use IE and Chrome, etc. You just need two browsers running.

1) With one browser login as an admin
2) I have a test account (TestUser) that is a member of the registered users group. With the other browser login as TestUser
2) TestUser creates a thread in Forum A
3) With the other browser (administrator) view this thread and under the Thread Tools menu select Move Thread
4) Select a publicly visible forum (Forum B) to move the thread
5) Go back to TestUser's browser and check private messages. There should be a new one indicating the move.

If you find that no PMs are being sent it could point to a problem where the phrase group is not getting properly loaded and I can dig in with you further to determine the cause. PM me with your findings on the above testing and we'll work to get this fully operational for you.

Thanks!

Mark

SoloX 11-09-2009 09:56 AM

Thank you for the kind offer, Mark. Turns out that my moderators are NOW receiving all the PMs as well as the users. Have no clue what changed in the last 48 hours. But oh well, all is well that ends well. We love this mod. Excellent work!

mferguson 11-09-2009 12:42 PM

Excellent. I'm glad that everything is working well. Let me know if you need any additional assistance.

Thanks!

Mark

yellowbird 11-13-2009 02:13 PM

Cool mod. I need 2 features before I can use it on my board though.

The first is the feature Hugh suggested: sending the User a PM when a thread is moved to an inaccessible Trash forum.

The second would be to have a radio button when moving to turn off the PM feature for that move. We often mass move expired threads to an accessible Expired Forum, so that could result in hundreds of PMs being sent to users and dozens being sent to a single user. The users already have the expectation that those threads would be moved, so a PM is unnecessary.

Thanks for the mod! Look forward to using it soon!

SVTCobraLTD 11-13-2009 03:00 PM

What about it stating a reason why it was moved? Does it do that?

mferguson 11-13-2009 05:12 PM

Quote:

Originally Posted by yellowbird (Post 1913576)
The first is the feature Hugh suggested: sending the User a PM when a thread is moved to an inaccessible Trash forum.

The second would be to have a radio button when moving to turn off the PM feature for that move. We often mass move expired threads to an accessible Expired Forum, so that could result in hundreds of PMs being sent to users and dozens being sent to a single user. The users already have the expectation that those threads would be moved, so a PM is unnecessary.

On this second request do you see this as an option that you select when you have the form up that allows you to select where the thread will be moved or somewhere else?

Quote:

Originally Posted by SVTCobraLTD (Post 1913612)
What about it stating a reason why it was moved? Does it do that?

Like the option above would you want to see this on the initial destination selection form or somewhere else?

If you can both give me some feedback on the workflow that would be most effective I'll investigate to determine how best to implement it.

Thanks for the feedback!

Mark

SVTCobraLTD 11-13-2009 05:22 PM

Quote:

Originally Posted by mferguson (Post 1913677)
On this second request do you see this as an option that you select when you have the form up that allows you to select where the thread will be moved or somewhere else?



Like the option above would you want to see this on the initial destination selection form or somewhere else?

If you can both give me some feedback on the workflow that would be most effective I'll investigate to determine how best to implement it.

Thanks for the feedback!

Mark

If you could make it that if the mod/admin moving the thread can either write a reason in a text box or leave it blank. If left blank, it would not state any reason to the author. If there is something filled out, it would send it to the author saying it was moved for this reason.

Another thing would be who moved it. Unless it does say that already.


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