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- - Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Here is my screen Shot.

All I did was add the plug-in and add the appropriate permissions. When I click the Add ticket button...I get the title "Social Group" in the title field by default.

I just deleted the install and reinstalled it and got the same thing.

Hope this helps.

-Dave

Ok SuperDave,

I am releasing a 3rd beta tomorrow, which includes loads of updates and some major bug fixes.

Once I release the beta, if this problem still occurs, I will try my best to find it.

Thanks, Paul.

I ran into problems running into changing usergroup permissions.
It looks like your install code did not run properly as I had to create the proper tables/columns manually.

Quote:

Database error in vBulletin 3.7.0 Release Candidate 3:

Invalid SQL:
UPDATE usergroup SET

### UPDATE QUERY GENERATED BY fetch_query_sql() ###
`title` = 'Administrators',
`description` = '',
`usertitle` = 'Administrator',
`opentag` = '<font color=\"#DF7E4E\">',
`closetag` = '</font>',
`passwordexpires` = '180',
`passwordhistory` = '360',
`ugphelpcenter` = '1983',
`forumpermissions` = '8380415',
`genericpermissions` = '2147483583',
`attachlimit` = '0',
`pmquota` = '50',
`pmpermissions` = '7',
`pmsendmax` = '5',
`calendarpermissions` = '63',
`wolpermissions` = '31',
`adminpermissions` = '3',
`genericpermissions2` = '1',
`genericoptions` = '55',
`profilepicmaxwidth` = '100',
`profilepicmaxheight` = '100',
`profilepicmaxsize` = '65535',
`avatarmaxwidth` = '120',
`avatarmaxheight` = '120',
`avatarmaxsize` = '40000',
`signaturepermissions` = '237567',
`sigpicmaxwidth` = '500',
`sigpicmaxheight` = '100',
`sigpicmaxsize` = '10000',
`sigmaxrawchars` = '0',
`sigmaxchars` = '0',
`sigmaxlines` = '0',
`sigmaxsizebbcode` = '7',
`sigmaximages` = '0',
`albumpermissions` = '255',
`albumpicmaxwidth` = '600',
`albumpicmaxheight` = '600',
`albumpicmaxsize` = '100000',
`albummaxpics` = '100',
`albummaxsize` = '0',
`usercsspermissions` = '31',
`visitormessagepermissions` = '63',
`socialgrouppermissions` = '511',
`mgc_cb_evo_permissions` = '255',
`mgc_cb_evo_nbmsg_show` = '0',
`mgc_cb_evo_nbmsg_perday_show` = '0',
`mgc_cb_evo_default_color` = '000000'
WHERE usergroupid=6;

MySQL Error : Unknown column 'ugphelpcenter' in 'field list'
Error Number : 1054
Date : Thursday, April 17th 2008 @ 07:26:07 PM
Script : http://www.xxxxxx.net/forum/admincp/....php?do=update
Referrer : http://www.xxxxx.net/forum/admincp/u...&usergroupid=6
IP Address : xxxxxx
Username : Hasselhoff
Classname : vB_Database
MySQL Version : 5.0.45-community-log

Quote:

Originally Posted by Bosco Wong (Post 1493016)

You Did Not get WhAT I Mean What is the updated Folder What have paul Updated Is It Ticket Numbers Or New Automatic Thread And tHE Notificitaion System Not Working It Doesent Send Email Or Pm...

Oh GODDAMN! Please stop getting on everyone's LAST nerve = ERG!
ALSO - can you please stop the capitalization of each word in the sentence - This is so horridly annoying!

Jacquii.

Thank you Paul....

I really appreciate it!

-Dave :)

Also the department display order does not work - it does not matter what you use, the system is still in alphabetical order.

Ticket number also isn't displaying in"my tickets" which is throwing off the entire row.

To fix the ticket display problem change your hcenter_ticket template to

Quote:

<tr>
<td class="$bgcolor" align="center">$ticket[ticketid]</td>
<td class="$bgclass" align="left"><a href="helpcenter.php?$session[sessionurl]do=ticket&tid=$ticket[ticketid]">$ticket[title]</a></td>
<td class="$bgclass" align="center">$ticket[postusername]</td>
<td class="$bgclass" align="center">$ticket[dateline]</td>
<td class="$bgclass" align="center"><phrase 1="$ticket[lastupdate]" 2="$ticket[lastposter]">$vbphrase[last_update_by]</phrase></td>
</tr>

Users cannot see resolved tickets via "my tickets"

I get a SQL error when I try to delete a ticket and when i try to edit a ticket reply.

This is extremely buggy...

You need to force a title, because at this point you can create a ticket without one.
You should display what departtment a ticket is under "unresolved tickets"
Make unresolved tickets and resolved tickets viewable to the public so you don't have a bunch of duplicates.

X vBulletin 3.8.12 by vBS Debug Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (3)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (2)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages:

Phrase Groups Available:

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01643 seconds Memory Usage 1,744KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (3)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (2)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages: