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-   -   Anti-Spam Options - [GlowHost] Spam-O-Matic - Spam Firewall stops forum spam (https://vborg.vbsupport.ru/showthread.php?t=248042)

Boofo 02-12-2011 01:16 AM

Quote:

Originally Posted by onehost (Post 2161590)
I am starting to wonder how reliable spam-o-matic really is...I wanted to check
out some member issues, so i signed up on my own forum as a new member.

Immediately, I was denied, and accused of being a spammer...
(yes, on my own damn forum)

I wonder how many legit members are being denied also? After all, if you
were denied on a forum, would you actually take the time to email admin?
or would you just be on your way to someplace else?

Before you go blaming this mod for that, you might want to check if you have another mod that might be messing with things also. Others have had no problem doing what you did, so it might be something else. I would eliminate that possibility before I accuse this mod.

Alfa1 02-12-2011 02:19 AM

Quote:

Originally Posted by onehost (Post 2161590)
I am starting to wonder how reliable spam-o-matic really is...I wanted to check
out some member issues, so i signed up on my own forum as a new member.

Immediately, I was denied, and accused of being a spammer...
(yes, on my own damn forum)

I wonder how many legit members are being denied also? After all, if you
were denied on a forum, would you actually take the time to email admin?
or would you just be on your way to someplace else?

You can check why your registration was denied.

tommac3 02-12-2011 06:01 PM

One issue we are having with the board is that people come on and register a new account and then in their user profile they put spam links. They also post without a link ... then add a spam signature later. Both of those things are allowable even with this tool. Is there a way to easily mark new users as spammer from their user profile? Also putting users into moderation who add links to their signature and or anywhere in the profile

GlowHost.com 02-12-2011 06:13 PM

Quote:

Originally Posted by tommac3 (Post 2161844)
One issue we are having with the board is that people come on and register a new account and then in their user profile they put spam links. They also post without a link ... then add a spam signature later. Both of those things are allowable even with this tool. Is there a way to easily mark new users as spammer from their user profile? Also putting users into moderation who add links to their signature and or anywhere in the profile

You can use the newbies manager to put them in a newbies group. That group you should make with less permissions, for example, turn off the ability for the newbies group to post signatures.

onehost 02-12-2011 11:56 PM

Quote:

Originally Posted by Boofo (Post 2161605)
Before you go blaming this mod for that, you might want to check if you have another mod that might be messing with things also. Others have had no problem doing what you did, so it might be something else. I would eliminate that possibility before I accuse this mod.

Sounds like an excuse...Does spam-o-matic deny registrations? If the spam mod
thinks I am a spammer then tell me why i would blame another mod for blocking
my signup to my own board?

Its like when someone hacked my completevb.com theme, all roads
are pointing to his theme URL, but rather then helping, his first advice
is to say its not his theme but another mod...all hacking url attempts
lead to his theme, so why would I think it would be another mod?

Same here, if this mod prevents registrations for whatever reason based on
stuff we do not really understand, then why would I assume that another
mod was the cause of my registration failure when it clearly stated that
I was denied because the forum thought I was a spammer...so why
would i think it was another mod then spam o matic? its not another mod,
spam-o-matic thought i was a spammer for a reason...and if it denied
me for that reason, then I can only suspect that it is not perfect and
may deny other members also...accept it, or not....

I really do not like the concept anyway that spam o matic shuts you down
without any real cause...a simple questions and answers will prevent
95%+ of most spam signups anyway....

Alfa1 02-13-2011 12:44 AM

If you are not giving information on why you were denied registration, then it will be hard to see what the problem is. You are not clearly stating your problem. Check your logs and see why you were rejected. Please do this first. Then you can expect people to try help you.

You do address one problem though: out of the box the messages to the user are pretty vague and can easily be interpreted as if the user is accused of being a spammer. I get lots of support tickets from aggravated people that have interpreted the message as such. In 99% of all cases their IP is blacklisted by SFS.

If users would instead get a message that their details are blacklisted by SFS, that thousands of websites use this third party service and that users should contact their ISP to resolve this, then users would not take this so personal. That would save a lot of support tickets as well.

fxs158 02-13-2011 03:08 AM

My one forum apparently had allot of spam for a while, is there a way to run this against the existing members so that it deletes the members and posts that match spammers automatically?

PossumX 02-13-2011 02:52 PM

The generic message is easy to change, as it is simply a phrase:

Code:

$vbphrase[glowhostspamomatic_reject]
I have used the below, which is explanatory, and I think needed, so that an unintended victim understands why this occurred, and that it is being done in the best interest of the overall community. It may be a bit verbose, but when denying a registration, it is prudent to present the reasoning, for those that get caught up in this that are not spammers.

Code:

Your Registration Request has been denied, due to your IP Address, Username, or Email Address being listed by the <a href="http://www.stopforumspam.com">StopForumSpam.com</a> anti-spam engine.<p/><p/>
The StopForumSpam.com service monitors and tracks spammers, worldwide, and lists their varying details within their servers.  Should any of your details match their database, this will result in registration denial.<p/>
In addition to StopForumSpam.com, we also use the <a href="http://www.akismet.com">Akismet.com</a> service as well to monitor and block spamming activity.<p/>
We would respectfully suggest that you either attempt to use another email and/or username, and see if this resolves the issue for you.  If it does not, it means that your IP Address has been tagged as a spammer, and this needs to be resolved via your Internet Service Provider.  We can assist you in getting this resolved.<p/>
<b>If you are still having troubles, please use the <a href="http://www.YOURFORUM.com/CONTACTLINK">Contact Us Link</a> and we will get your account setup for you.</b><p/>
We apologize for any inconvenience caused and truly want you as a part of our community.  The volume of spammer activity in recent times has driven these measures to be put in place, in order to keep YOURFORUMNAME from being filled up by spam postings.<p/>
Thank you for your understanding.

Also, make sure you set the StopForumSpam: Remote Expiry option to a reasonable time frame (e.g.: don't make it months).

owning_y0u 02-13-2011 04:12 PM

Can you please tell me why the submit function in de admin cp profile editor has been removed?

P.s. Askimet and Stopforumspam API are filled in correctly
p.s.1 asked this question earlier but never received the answer

PossumX 02-13-2011 06:06 PM

Quote:

Originally Posted by owning_y0u (Post 2162185)
Can you please tell me why the submit function in de admin cp profile editor has been removed?r

I echo this. That function was perfect to deal with new registrants who simply signed up (got through the mod) and were either sleepers, or homepage stuffers.


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