I should also mention that I've actually taken on some help with me to handle a bunch of the new features. You'll meet him once we release this version.

Great. I am looking forward to this. I am expecting it to blow my socks off them.

woah. i have a combined login system with vBulletin and Joomla! because I wanted to have this kind of help desk. I think I might be able to ditch the joomla altogether! which is frustrating because it took ages to hook them up and i paid $50 for the helpdesk software.
cant wait for this. It might cause me another few days work but my users will be very happy.

Error,
Fatal error: Call to a member function on a non-object in helpdesk_install.php on line 66

Edit.
I thought this was for 3.5.x because nexialys posted a link on the post post on https://vborg.vbsupport.ru/showthread.php?t=94023

Do you know when or if this will be working on 3.5.4?

I thought this was working on 3.5 as well, any thoughts?

yer i would i like to know this aswell :)

It's still in the process of being converted.

I'm pretty new to this thread, when abouts do you expect the conversion to be completed? I would love to add this to our site.

Thanks,
Paul

helpdesk_install.php is easy to get working again..

Replace (all):
$DB_site->query

With:
$db->query_write

And:
$DB_site

With:
$db

This will make the installer work.

I got the frontend to sorta work but ya, I'm giving up on that one..