..........I Using 3.6.8...SO IT DOESNT WORK

yah seems to be that way
will try to find my old 3.5.x and see if it works

how i wish it work on 3.6.8 and 3.7...

No IT Does Not Work In 3.7

It works in 3.6.8. I figured out the problem guys. For some reason when you install it, it automatically is disabled? Why I have no clue. Just enable it and enjoy the modification.

Although if I post a ticket I get this:

Database error in vBulletin 3.6.8:

Invalid SQL:

SELECT
post.*, post.username AS postusername, post.ipaddress AS ip, IF(post.visible = 2, 1, 0) AS isdeleted,
user.*, userfield.*, usertextfield.*,

avatar.avatarpath, NOT ISNULL(customavatar.userid) AS hascustomavatar, customavatar.dateline AS avatardateline,customavatar.width AS avwidth,customavatar.height AS avheight,
level,
IF(displaygroupid=0, user.usergroupid, displaygroupid) AS displaygroupid

FROM vb_vbs_ticket_post AS post
LEFT JOIN vb_user AS user ON(user.userid = post.userid)
LEFT JOIN vb_userfield AS userfield ON(userfield.userid = user.userid)
LEFT JOIN vb_usertextfield AS usertextfield ON(usertextfield.userid = user.userid)

LEFT JOIN vb_avatar AS avatar ON(avatar.avatarid = user.avatarid) LEFT JOIN vb_customavatar AS customavatar ON(customavatar.userid = user.userid) LEFT JOIN vb_reputationlevel AS reputationlevel ON(user.reputationlevelid = reputationlevel.reputationlevelid)
WHERE post.postid IN (0,1)

ORDER BY post.dateline;

I have this working in VB 3.6.8 patch level 2, i did have to mix and match some of the file, but i do not have any issues with it so far...........

Hope This Work For 3.7X AnyBody Can get This Work???

Using 3.7.1-PL1

Works like a charm :)

Care to share how u got it working without error as none of the the other help center add ons are comprehensive enough.