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-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

davidw 06-18-2008 01:20 AM

Please keep promotional advertising for the PRO version to a minimum. This doesn't need to be brought up every other post.

fgforty2` 06-18-2008 03:11 AM

Quote:

Originally Posted by Jase2 (Post 1552030)
Features are being added. What do you mean by a required field? What exactly will the required field be? We are implementing a "sensitive data" field in the PRO version, so your users can enter any sensitive information, so that is it only seen by those who have permission.

Basically some predefined input fields that I can add to specific categories. These would be required for the user to submit a ticket. Just like how the Title field is required as it is now.

Let's say I have a Hardware category and I want to require a Serial # and Model # to be supplied.

ex:
Model #: [ This Field is required to be filled out]
Serial #: [ This Field is required to be filled out]

Mrdby 06-19-2008 07:02 PM

Does this email the admin when new tickets are created?

Auron 06-19-2008 07:12 PM

no it just creates new usergroups every time you edit the settings (seems no one wants to know about the issues lve been experiencing)

Mrdby 06-19-2008 07:29 PM

i'm with you..but i can't really speak on it if i haven't installed it.

Smiry Kin's 06-19-2008 07:43 PM

i wouldnt.

lacks features which should be introducted into the public released version.

Jase2 06-19-2008 08:25 PM

How is no-one helping? Myself and Paul have answered all questions.....!

Auron 06-19-2008 09:19 PM

Quote:

Originally Posted by Auron (Post 1552096)
l dont think anyone answered my first question so l will ask again after realising something strange..

When editing usergroups the options dont stick, so even tho l allow my admin user group FULL access none of the radio buttons state what they should....

however earlier while editing a user l noticed something very strange, l had like 5 Administrator user groups, l then turned the plugin back on and found every time l edited the admins user group to allow for access to the modification it created a new user group based off the settings l was editing! should the mod be doing that? plus editing the newly created usergroups result in yet another group being added!! even if l dont even edit the helpcenter settings...

l asked the same question on the bug tracker on the paulsonny domain, its been a couple of days without even so much as a reply remotely on the issue l mentioned..

ekantnl 06-20-2008 04:28 AM

Eh guys..

For you probably the most simple thing to do but I don't have a clue yet...

I want the helpcenter link not in my navbar but in quick links..

Can someone explain me step by step how to do this? Thank you for any help on this!

Jase2 06-20-2008 03:05 PM

Auron, were working on a number of things at the moment. Sorry for the delay.

ekantnl, you will need to turn the automatic navbar edit option off in HelpCenter options, then do the following template edit.

In Navbar, FIND:
HTML Code:

<td class="vbmenu_control"><a href="forumdisplay.php?$session[sessionurl]do=markread" rel="nofollow">$vbphrase[mark_forums_read]</a></td>
Below, ADD:

HTML Code:

<td class="vbmenu_option"><a href="helpcenter.php$session[sessionurl_q]">$vbphrase[helpcenter]</a>


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